air conditioning in room did not work but was resolved by moving me to another room. breakfast was cold right out of the heating containers
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月14日
Liz
Liz,2 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年10月6日
Isaac
Isaac,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月20日
Steve
Steve,1 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年9月13日
Room smelled bad. Breakfast was terrible. Coffee was ice cold.
Rachel
Rachel,1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年9月9日
Bathrooms were very outdated and shower/tub was almost non operational. Rooms were stale and carpets were not very clean. Even the closet had a broken pole for hanging clothes. Breakfast was limited and not appealing. The rooms were spacious and did have a fridge, so that was nice. The biggest issue is our room keys didn’t work on the second day, and we had to wait in line behind others with the same issue. Somehow, another person’s keys worked on OUR room, but luckily they quickly realized it was the wrong room. Not overly safe feeling…
Todd
Todd,3 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年9月9日
Nice hotel with a well decorated lobby. Looks like it was remodeled recently. Rooms are spacious with plenty of seating unlike other hotels that provide one desk chair in a room for four.
Rebecca A
Rebecca A,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年9月3日
Elizabeth
Elizabeth,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月24日
office card
office card,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月12日
Wilber
Wilber,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年8月12日
Overall our stay was fine. The only problem we had was that the pool water was green with things floating in it. The kids wanted to swim but we refuse to let them get in.
lanaire
lanaire,2 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年8月4日
Buena opción, si lo recomiendo
Mario Alberto
Mario Alberto,2 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2024年7月28日
Disappointing check-in
We arrived early for our 3 o’clock check-in time. When speaking with the front desk at about 1:30 we were told we’d have to wait until three to get a room. That was no problem at all. When I asked about using the fitness center to work out, we were told until our room was ready, that that was not an option because we had to officially check in before being able to use any of the amenities. When I asked about the breakfast I was told that he wasn’t sure where it’s located. I asked a few more questions about the property and all of the answers that were offered were done so with disinterest.
When we arrived later in the day to finally check in the staff was much more helpful however, the cars that were underneath the awning for guest check-in stayed there all afternoon and night and didn’t allow access easy for customers to park and move luggage without getting wet. The first employee we encounter did not make a good first. Impression.
Rebecca
Rebecca,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年7月21日
We loved it
cimi
cimi,1 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年7月18日
Everything was great, the room was spacious and very clean. Comfortable bed. Staff cleaned my room. Only problem our toilet got stopped up but the staff was nice and gave me a plunger I greatly appreciate it. Need more items to choose for breakfast it was ok could be better. Overall had a great stay will return.
Reginald
Reginald,2 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2024年7月16日
Marlene
Marlene,5 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年7月15日
Chris
Chris,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年7月14日
Marvin
Marvin,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年7月12日
Jack
Jack,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年7月11日
KARIM
KARIM,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年7月11日
Down and out after hurricane!
Not a great experience and don't know who to blame, Hotels.com let me book a room at a hotel that has no power due to the hurricane. It has been 3 days since the hurricane and I'm wondering how it was even allowed to book the room? So instead my family and I had to stay in a hot house with no electricity because it was too late to try and find a room. Very very poor and now I don't trust the app.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年7月10日
We arrived at 11AM & asked if we could check in early. We were told room not ready & told it would be ready at 1:30 or 2:00. Returned at 1:30 - not ready. Returned at 2:30 & and was told it was ready and would have to pay $25 fee for early check- in. I was told we could not check in unless I paid the $25. We waited in front until 2:58 when he told me we could now check in.
Laura
Laura,2 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年7月10日
WE WILL FIRST START BY STATING THAT THE STAFF WAS VERY FRIENDLY BUT VERY LAYED BACK. THEY ALLOWED CHILDREN TO ROAM THE HALLS UNSUPERVISED, CHILDREN USING THE BATHROOM IN THE SWIMMING POOL, AND ALLOWING CHILDREN TO BE UNSUPERVISED IN THE FITNESS AREA.
AMENITYS WERE UNAVAILABLE TO OTHER GUEST.