I was pleased with the cleanliness of the facility, despite the frequent pet traffic through it. I was also pleased with the location, close enough to a Park & Ride that I could take into the city center for my event. I was also pleased to have an upgrade after they needed my initial room with extra bed for accommodations, and I was able to stay in a suite on the main floor with no extra charge. It was also beneficial to have several stores and restaurants surrounding the hotel, which I appreciated. The fitness room and laundry room, though I didn't use them, were also nice. The only downside is no ice machine, and the icemaker in my freezer didn't kick out much while I was there.