Hotel stunk of smoke and weed. Room wasn’t terrible but the bathroom door handle was broken and laying on the counter when we arrived. One of the beds frames was also broken. The main hallway flooded so there were loud fans running 24/7 in the middle of the hallway. Breakfast wasn’t an actual breakfast, just a granola bar and a cup of coffee which was pretty disappointing. Overall yes it was a place to sleep but I wouldn’t come back.
Jacob
3 晚旅行
4/10
The front desk staff was very friendly, but the room was disappointing. When we arrived, the toilet wouldn’t flush and then flooded when it finally did. The shower head was dirty and covered in mold, and the room smelled musty. The TV remote was even held together with duct tape. I would recommend looking for a different place to stay.
Deanna
2 晚旅行
2/10
Absolutely horrible. I booked a room with a kitchenette and was not given any dishes or utensils. I had already puchased groceries that needed to b prepared and was unable to do so. There was no breakfast like suggested. I didnt have a single serve coffe pot in my room. I asked several different employees to no avail. My first paid vaction and i was devastated.
Jessica
2 晚旅行
4/10
Budget hotels are my staple but it has been a long time since I've stayed at one this bad.
I only booked it because it included breakfast. At check in I was told there would be breakfast. There wasn't any.
The bed was far too soft and lumpy. The TV had no remote*, was held together with glue, and couldn't sustain a signal.
The room hadn't been vacuumed. Neither had the hallway. Both were disgracefully filthy - probably the worst I've seen in any hotel. They even had the cheek to leave a note to say the room had been inspected personally by the manager.
In the interests of balance the front desk staff were all very nice and friendly / helpful.
*I reported the missing remote, only to realise the following morning that it was actually under the bed with yet more unvacuumed detritus.
DEAN
1 晚旅行
2/10
Art'Tisha
2 晚旅行
6/10
Clean the refrigerator better and have separate rooms for customers with pets
Mary
4 晚商務旅行
2/10
Kelan
2 晚旅行
2/10
We arrived to find dog poop in two places from two different dogs in the hallway.
We returned to the hotel after a concert and found a cockroach awaiting our arrival.
We immediately grabbed our things and left and never returned.
We spent 15 minutes in that room before and after the concert and left immediately we will never come back to that facility again we will never recommend anyone to stay at that facility. It is a pit. It is a disgusting gross uncapped pit that needs to be condemned and not put on the market.
And on top of everything, the elevator stopped working and we had to walk up and down the stairs several times it was a horrible experience. I will never ever stay at that hotel again or stay at that brand of hotel.
Jon
1 晚旅行
2/10
Amber
1 晚旅行
2/10
Was terrible. Had to switch rooms because first room wasn’t clean, second room was no better. I ended up canceling my stay because of how uncomfortable the stay was
Paris
6 晚商務旅行
4/10
Dirty and Dark and smells like cigarettes
Norma
1 晚旅行
8/10
Hotel staff was great ! Very friendly. Location was a few minutes from everything i needed to get to. Hotel was ok.. Could use a upgrade or two in the building.
Donte
2 晚家庭旅遊
2/10
Kimberly
2 晚商務旅行
10/10
Diptesh
1 晚商務旅行
2/10
Before I came from Detroit, I called and asked if there was a credit card needed to put on file for a deposit. I was told no from the one 800 number I get there and they tell me that I have to have a credit card with $100 deposit. I don’t use credit cards. That’s why I called and asked. I ended up sleeping in my car until my job interview in the morning very disappointed lost my money and these big companies just don’t care what they take.
Timothy
1 晚商務旅行
4/10
Hotel in need of a upgrade
Nadine
1 晚旅行
2/10
Las habitaciones tienen buena limpieza, pero el mal olor de los pasillos te hace vomitar.
gladys
3 晚旅行
2/10
The girl at the front desk was very nice, but upon arrival we were given keys to a room that was already occupied. Thankfully I noticed that the tv in the room was playing before I opened the door. We went back to the service desk and the girl apologized profusely and gave us a new set of keys. This new room was absolutely filthy. The carpet was coated in food and gummy residue. The room smelled like smoke even though this hotel claims to be smoke free. We immediately turned around and asked for a refund to be issued. This place is a 0/10 on cleanliness. I do not fault the girl working the front desk as I know it’s not her fault and she was extremely apologetic.
Autumn
1 晚浪漫之旅
2/10
No ice machine, no wine opener, nothing in the “kitchen”, stiff pillows, hard mattress, dirty carpet, cheap bedding, extremely dated bathroom/ room, leaking shower head, unfriendly/unhelpful staff
真實旅客
1 晚家庭旅遊
2/10
sandra
1 晚旅行
10/10
Andrea
1 晚旅行
2/10
The hotel room conditions were deplorable. It smelled awful, its a non smoking hotel but the room reaked of smoke. The TV didn't work. The front desk clerk was great bjt other than that the place waa awful
Angela
1 晚旅行
6/10
The room looked like it was in mid repair pictures were not on the wall things on the floor not all vacuumed outlet covers missing the smoke alarm was laying on the table disconnected there was still a bag of garbage in the can with food under the sink but the bed looked brand new and clean
真實旅客
1 晚旅行
2/10
Hotel was nasty sinks were stopped up floor and bed was dirty. Not in good condition roof was missing Panels. Really nasty