We loved this hotel, it was clean, it was large, staff was the most helpful and kind, and it was so comfortable. We were finally able to get some really good sleep on our trip. The only issue there is no nearby transportation. Florence has a bus shuttle that has stops closer to other hotels that we found about later from a member in our tour group to Cinque Terre. Also they are doing construction work in the road in the area, so the taxis have to go around, making it more expensive. Beautiful views from the terrace!!