Booked through Hotels.com 5 rooms bed and breakfast. Hotel had us down as breakfast only so we had to pay again for it - when I queried they said it was down to Hotels.com, not them. Everyone then had to pay £10 except myself who for some reason was made to pay £15 (despite being told on the phone by reservations when I called to query the bed and breakfast situation that it would be £10). When I queried why I had to pay more, I was met with a smile but no explanation or offer to sort. In te grand scheme of things, £5 is nothing but its the principle. Room was lovely and clean, bar staff were fab, food was nice but the restaurant was soulless.
Anneliese
Anneliese,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月5日
Business trip, and I plan to definitely return on a leisure trip. A really wonderful hotel.
Hazel
Hazel,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月3日
Matthew
Matthew,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月29日
Great
Great hotel. First time visiting and I would take it again.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年11月28日
Little disappointing
The room was tiny service at breakfast wasn’t good especially considering how expensive the room was. To be fair we weee refunded for breakfast and told if we booked again we would have a room upgrade next time.
Anna
Anna,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年11月25日
Shane
Shane,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月25日
Gabriel
Gabriel,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月24日
Mitchell & Tracy 60th Treat
Lovely venue, very professional and helpful staff, food high standard, rooms spacious and shower bathroom high standard.
Mitchell
Mitchell,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月23日
Darren
Darren,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月17日
Excellent spa & hotel. Very relaxing!
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月17日
Lovely Hotel
A very nice stay in a lovely venue. The only downside was the seating in The Fox Bar for lunch. The tables were packed in so closely the lady on the table next to me was brushing her arm against mine as she raised her arm to eat. I could hear very word of their conversation and it spoilt the good food and service to be honest. The rest of the stay was lovely and our room was small but comfortable.
Ross
Ross,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年11月10日
Noise
We stopped for two nights. The first night was nice and quiet, however on the Saturday night there was noise disturbance till till 3am.
Extremely disappointed
S
S,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月5日
Jessica
Jessica,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月2日
Beautiful stop over
A flying visit but well worth it. Rooms are grand and so comfortable, very clean and well put together. Very quiet and peaceful at night and all the staff were warm and welcoming, so polite and exceptional service. We’d love to visit again and stay for longer to make use of spa and facilities.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月28日
Tiasha
Tiasha,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月13日
Hayley
Hayley,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年9月23日
Attention to details lacking
Carmen
Carmen,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月15日
Paul
Paul,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月13日
Dipak
Dipak,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年9月12日
It took so long to check in, with only one member of staff on the desks. The room 131 was tiny and bathroom smaller. The bathroom also had a very strong chemical smell, could of been paint, but was not nice. My room was also next to the a fire exit that had been left open and this was right above a smoking area so that part of the building smelt of smoke. Lastly, when checking out, no one asked how my stay was, so did not have the chance to voice my concerns. I would not recommend this hotel to anyone.
Roger
Roger,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月9日
Deborah
Deborah,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月7日
Adwoa
Adwoa,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年9月7日
Definitely had cleanliness issues, had loads of dead bugs and animals in my room. The grounds were absolutely beautiful, and the staff were really lovely! Would recommend but they do need to sort out the housekeeping.