Overall we had a very good stay. Mostly positives. A quick list of major catagories on a scale of 1-10. Food and food serIce- 9. Pool and beach areas -8. Lobby and check in - 9. Rooms - 7. A bit worn. Lastly drinks and drinks services- 3 ! Terrible bartenders and drinks. Slow, ornery , and at times mean. So bad, even though the overall score would be about 8 I doubt I would return. Real shame.
PAUL
PAUL,5 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 25 日
Great time and the staff was the best.
真實旅客
4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 19 日
Sharon
Sharon,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 13 日
Amanda
Amanda,4 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 12 日
Candice
Candice,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 6 日
The service was extraordinary. The food was delicious! Our large multi aged family had an outstanding vacation here. Smooth and stress free.
Flynn
Flynn,3 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 4 日
Beautiful resort, very clean and comfortable (comfy beds), quiet w private beach, close to airport and attractions, bus stop outside resort, would go back
Anna Maria
Anna Maria,4 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 6 月 3 日
The property was very nice. Not super new or luxe, but very” beachy”. Lots and lots of steps!!! The location was great and the people working at the resort were very nice. The room was comfortable. I felt there were a few things lacking, especially in the food choices, considering it was VERY expensive and there was very few options of a grab and go type item if you didn’t want to sit down and eat. The pool side food was good, but it was still, incredibly expensive. The meal plan seemed a bit $$$$ if you don’t eat alot. Drinks were also a bit in the pricey side. . My suggestion would be to also provide a little market for coffee & breakfast foods. ( they do have a little set up at the bar but seems makeshift) I noticed the coffee also ends at 10:00 am..no all day type coffee shop but nothing too walkable around don’t can’t run out to get anything. Coffee in room but not good. For the beach , the kayak / raft rental area was run down seemed unkept-the boat dock was too. Maybe I’d suggest more assistance on the beach with towels and umbrellas. We wrestled with the umbrella everyday . We didn’t go during the height of the season so it was quiet. I’m really happy about that part of my vacation it’s what I enjoyed the most.. no loud music or late night parties. Keep in mind water may be a bit colder since it was the end of May. All in all Bermuda is a beautiful island. I’d go back but do air bnb since I felt the price of the resort was a bit high for what we got. .
caroline Josephine
caroline Josephine,5 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2025 年 6 月 1 日
Caroline
Caroline,4 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2025 年 5 月 30 日
Issues:
The price is the price of a luxury hotel, but the rooms and service are just average.
There are diiscarded items on the grounds (see photos)
Our check-in took forever, I don’t understand why the keys and paperwork are not ready and all done since we provided all the information online?
They absolutely do not respond to any of the emails I had sent prior to arriving at the resort.
No extra effort on my birthday, even though I notified them.
TV signal is patchy and laggy
No bathrobes provided in the room.
Pros:
Private beach, and access to a private cave for swimming is amazing.
Laurent
Laurent,5 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 29 日
The staff were very helpful and courteous. I liked the restaurants and the beach. You can walk to Blue Hole; and Coney island that you see from the beach (almost a mile), and I enjoyed the Rail Trail, which has an entrance before you walk to the island (about 7/10's of a mile).
Joyce
Joyce,5 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 29 日
Very nice rooms, nice beach area w multiple levels. Several restaurants to choose from & breakfasts were excellent. Gym was ok, a little cramped- had d to do anything with 4 people in it. The property and views ate very nice- i would definitely stay there again.
Greg
Greg,1 晚商務旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 28 日
KATARZYNA
KATARZYNA,5 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 26 日
Nice and friendly staff
Gloria L
Gloria L,4 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 25 日
Outstanding place to stay! Great Staff; very helpful; can’t do enough for you. The Ocean is beautiful; grounds are meticulously cared for; the food was delicious; and the accommodations were excellent. It’s close to boat, St. George and Hamilton. The massage was great! The bus out front takes you anywhere you need to go and taxis are always available. We had a great time there. Camille & Stephen
Camill
Camill,5 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 24 日
Amy
Amy,6 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 24 日
We’ve been coming since 2001. We love it. Bermudans are great. Grotto bay staff is great.
Anthony
Anthony,8 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 22 日
Michael
Michael,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 5 月 22 日
The ambiance is amazing the staff were pretty friendly and great however Every thing was way over priced no water in the fridge we felt robbed
Akilah K
Akilah K,3 晚浪漫之旅
Travelocity 真實旅客評語
10/10 好極了
2025 年 5 月 19 日
Clovis
Clovis,10 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 19 日
Beautiful resort with a variety of leisure and recreation options. Very friendly and accommodating staff.