The hotel changed my reservation to a different (less desirable) type of room and did not offer me any discount or concession. The key cards would become demagnetized if they came anywhere NEAR a cell phone. We were there for 3 nights and I think we went through about 15 cards. It was incredibly inconvenient. Staff told us they were going to be switching the card system. I’ve never had that happen anywhere else.
Thomas
Thomas,3 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月15日
daniel
daniel,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月12日
Michael
Michael,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月7日
Matthew
Matthew,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年9月24日
Cool historic hotel
Meredyth
Meredyth,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月7日
Location was amazing. We had the Lollapalooza festival while there and it was noisy but we where out all of the time so did not affected us.
yolanda
yolanda,3 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2024年9月4日
Great location great food at the restaurant hotel was clean and in good condition and only negative thing was we had a very very grumpy bartender
Stefanos
Stefanos,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年9月3日
No room service or gift shop, only room temp water bottles at the front desk.
Dawn
Dawn,3 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年9月3日
Such a beautiful property in an amazing location. The staff were extremely helpful. The front desk agent, Diana, upgraded our room so we had an incredible view of Lake Michigan, Grant Park, Soldier Field, etc. she learned that we used to live down the street and she wanted to help us recreate our view! It was wonderful!
Michelle
Michelle,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年8月29日
Excellent stay. Great location. Plenty of water to stay hydrated!
Ricki
Ricki,3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月28日
Rickeeta
Rickeeta,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月26日
Always a wonderful stay whenever I’m in Chicago.
Lateysha
Lateysha,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月26日
TRICIA
TRICIA,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年8月20日
Disappointed
Nawal
Nawal,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月19日
Area is very quiet and safe. Hotel could benefit from in-room service
Jose
Jose,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年8月18日
Beautiful hotel, lobby smells amazing!!!We picked this hotel because of the location. We went to a concert at Soldier Field. It was about a 20 min walk. Since there's no parking, we parked in the uncovered parking lot behind the hotel for $40 a night. The parking at Hilton across the street was $80. There were plenty of dining options around as well. We would definitely stay here again.