I had to give the same information to the website and when I checked in. Location and price were great
Robert
1 晚家庭旅遊
4/10
Bed and pillows was hard. Room service didn’t clean my room. They left trash in the hallway for two days. Won’t be back
Roderick
2 晚旅行
6/10
The room had an odor, I’m not sure if it was mildew or sewer gas but it was very noticeable. I mentioned it to the desk and they sent someone with air freshener. It did not help.
Also the pending charges on my credit card are double what my receipt says.
Andrew
1 晚旅行
10/10
Real nice ,Good Good Service, Clean Clean. Planning on staying there real soon
Tony
2 晚商務旅行
8/10
Overall decent stay. Great location close to Canal Street. Domenic’s is only a half block away and Walgreens is close for those type of needs as well. Parking is a bit confusing, hotel has a garage but entrance hard to find. I need up parking in a garage a couple blocks away which was much cheaper. Rooms are basic but comfortable. Interior walls are a bit thin so could hear conversations in the corridor outside through the night. Stayed on a Sunday prior to a flight out but would probably stay elsewhere if on a fri/sat
Jeffrey
1 晚旅行
10/10
It was a great experience
Styran
2 晚旅行
10/10
Great location. 1 block from Canal street
Christopher
3 晚家庭旅遊
8/10
We thought it was a great hotel. Good location, reasonably priced, clean, and had everything we needed. We appreciated the big lobby for our toddler to have some running room and the service at the front desk was quick.
真實旅客
3 晚家庭旅遊
10/10
The hotel was a perfect location. Very friendly staff. Easy fast check-in. We enjoy our stay.
Debra L.
3 晚家庭旅遊
6/10
On Saturday, May 17th. Our keys would not open the room that were staying in. Finally after several attempts even with the maid master key, and it still didn't open. Finally the custodian had to come and open it and changed out the batteries. We had our keys reprogram again. We left the hotel for several hours. When we returned later that evening, the keys still did not open the room. They finally moved us to another room. 😔 For all the inconvenience, the last night stay should be FREE! And I asked for a receipt and was told that that I had to get it from Hoyels.com.
MARSHA
3 晚好友同遊
8/10
Very nice hotel and great location
真實旅客
4 晚好友同遊
8/10
Leslie
4 晚旅行
10/10
Rémy
3 晚旅行
4/10
Charles
4 晚旅行
8/10
Thomas
5 晚好友同遊
4/10
Candrea K
2 晚好友同遊
8/10
真實旅客
1 晚旅行
10/10
Wry nice and quiet very close to tourists attractions
Deana
1 晚家庭旅遊
4/10
The reception was curt and unhelpful. One example ( there are others) When we asked for water one evening they said that would only be if we ordered room cleaning the night before: an absolute absurdity for what we spent for a room . The answer to my incredulity : ' next time stay at the ritz' . We had more help from the security worker who directed us to a vending machine . First experiences are everything and small things count . We won't be back and will advise our colleagues ( medical field) to avoid !
真實旅客
3 晚好友同遊
8/10
STEVEN
8 晚旅行
2/10
ambreen
4 晚好友同遊
2/10
The lobby is cavernous and there was yelling that came into the rooms all night, every night because staff allowed patrons to be extremely loud in the lobby. Full on screaming and horseplay. I have never experienced anything like it, and the walls were paper thin.
We also could not get the room serviced during a lengthy stay. They only clean upon request. When checking in, they said we could request cleaning in the morning. When we later tried, they said that they probably couldn’t add us to the schedule for that day but would clean the following day. They didn’t clean that day either (or at all).