The room had an odor, I’m not sure if it was mildew or sewer gas but it was very noticeable. I mentioned it to the desk and they sent someone with air freshener. It did not help.
Also the pending charges on my credit card are double what my receipt says.
Andrew
Andrew,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 5 日
Real nice ,Good Good Service, Clean Clean. Planning on staying there real soon
Tony
Tony,2 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 2 日
Overall decent stay. Great location close to Canal Street. Domenic’s is only a half block away and Walgreens is close for those type of needs as well. Parking is a bit confusing, hotel has a garage but entrance hard to find. I need up parking in a garage a couple blocks away which was much cheaper. Rooms are basic but comfortable. Interior walls are a bit thin so could hear conversations in the corridor outside through the night. Stayed on a Sunday prior to a flight out but would probably stay elsewhere if on a fri/sat
Jeffrey
Jeffrey,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 28 日
It was a great experience
Styran
Styran,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 26 日
Great room and location
Great location. 1 block from Canal street
Christopher
Christopher,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 25 日
Enjoyed our stay
We thought it was a great hotel. Good location, reasonably priced, clean, and had everything we needed. We appreciated the big lobby for our toddler to have some running room and the service at the front desk was quick.
真實旅客
3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 23 日
Great place to stay.
The hotel was a perfect location. Very friendly staff. Easy fast check-in. We enjoy our stay.
Debra L.
Debra L.,3 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 5 月 20 日
Locked out of room
On Saturday, May 17th. Our keys would not open the room that were staying in. Finally after several attempts even with the maid master key, and it still didn't open. Finally the custodian had to come and open it and changed out the batteries. We had our keys reprogram again. We left the hotel for several hours. When we returned later that evening, the keys still did not open the room. They finally moved us to another room. 😔 For all the inconvenience, the last night stay should be FREE! And I asked for a receipt and was told that that I had to get it from Hoyels.com.
MARSHA
MARSHA,3 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 19 日
Very nice hotel and great location
真實旅客
4 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 7 日
Leslie
Leslie,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 30 日
Rémy
Rémy,3 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 4 月 25 日
Charles
Charles,4 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 23 日
Thomas
Thomas,5 晚好友同遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 4 月 21 日
Candrea K
Candrea K,2 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 21 日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 18 日
Wry nice and quiet very close to tourists attractions
Deana
Deana,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 4 月 17 日
Poor reception service
The reception was curt and unhelpful. One example ( there are others) When we asked for water one evening they said that would only be if we ordered room cleaning the night before: an absolute absurdity for what we spent for a room . The answer to my incredulity : ' next time stay at the ritz' . We had more help from the security worker who directed us to a vending machine . First experiences are everything and small things count . We won't be back and will advise our colleagues ( medical field) to avoid !
真實旅客
3 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 16 日
STEVEN
STEVEN,8 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 4 月 16 日
ambreen
ambreen,4 晚好友同遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 4 月 15 日
Extremely Loud and Poor Experience
The lobby is cavernous and there was yelling that came into the rooms all night, every night because staff allowed patrons to be extremely loud in the lobby. Full on screaming and horseplay. I have never experienced anything like it, and the walls were paper thin.
We also could not get the room serviced during a lengthy stay. They only clean upon request. When checking in, they said we could request cleaning in the morning. When we later tried, they said that they probably couldn’t add us to the schedule for that day but would clean the following day. They didn’t clean that day either (or at all).
真實旅客
4 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 14 日
Robert
Robert,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 4 月 14 日
False advertisement
This was nothing like the pictures! The room was old, unkept, the outlet cover was hanging off with the wires exposed! So any child can stick their finger in and get electrocuted! The doors had splintered wood. I’m calling corporate I have pictures! They said they have airport shuttles and they don’t, I only chose this hotel based on the shuttle and I later found out that they don’t offer it.
Tiffany
Tiffany,3 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 4 月 6 日
Not worth the price
Hotel was older, there were very noticeable stains on the ceiling in the room, water stains on the bathtub and the parking garage access was very small and hard to maneuver.