The outside of the hotel and the lobby are beautiful. The rooms aren't that great. The bed was lumpy and the bottom mattress sheet was dirty. Couldn't control my AC. The doors are hollow. You can hear everything in the hallway including housekeeping cleaning/talking at all hours of the morning/afternoon. Doors slam shut and shake the whole room. I heard someone stomping upstairs, above my room, around midnight. I wouldn't stay here again.
真實旅客
3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年3月3日
Melissa
Melissa,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年3月2日
Kristian
Kristian,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年2月28日
No Parking
Everything was nice except we had to pay for parking. That was my fault. I don't travel enough, so I assumed parking would be available. Live and learn.
Charles
Charles,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年2月26日
Michael
Michael,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月25日
Precious
Precious,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月24日
Fun times in Cleveland today!
Super convenient, steps from convention center and Public Auditorium, easy walk to Browns, Cavs and Guardians games or the Rock Hall. Downtown parking can be difficult, but there's a reasonably priced garage behind the hotel or they can valet your car for a little extra. Rooms are clean and comfy. Staff super friendly.
Justin
Justin,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月23日
Gary
Gary,1 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2025年2月22日
Very nice hotel and very helpful, friendly service. Some parts of the room were a little more dated than expected like the TV and some furniture but nothing that would stop me from returning. I wish the bar was open a little later on a Friday night. Valet was great. The bathroom in our room didn’t have an exhaust fan and I didn’t care for the sliding door to the bathroom that doesn’t have a lock but again, these are all minor things. Overall great stay and would recommend.
Brendan
Brendan,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年2月20日
Was very good stay overall. Had an issue with my tv but they switched me to another room and the issue was fixed
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年2月20日
Lanae
Lanae,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月18日
Restaurant food was good, a bit pricey but good. Service was slow all weekend, grant it Friday was valentine day. Weather was nasty Saturday and Sunday said not all help came in
Kevin
Kevin,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年2月17日
Needs attention
The greeter downstairs was very friendly. I had to ask twice for more coffee/water for my room. More food places need to be available. Winking lizard was closed. Mexican restaurant is open off and on and was too expensive for what they offered. I have 2 more weekends in the next 2 months in Cleveland but probably won’t stay due to meal availability and unable to get more coffee for my room.
Jacob
Jacob,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年2月17日
Mary Ann
Mary Ann,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月17日
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025年2月16日
Not pleasant
There were people screaming, running up and down halls, playing loud music, sounded like there was an altercation of some sort going on near us. We had a conjoined door to a room not with our party someone tried to get into during the middle of the night. Hotel was good. However our stay from 1 am until check out was not good, wanted to leave early but were scared to leave room with things going on in the hallway. Walls were paper thin and could hear entire conversations of rooms next door.