Room was really old and outdated. Bad design, you want guests to hang clothes inside the bathroom? Basically inaccessible if bathroom is occupied.
Plumbing was weak and inconsistent. Bathroom was old and outdated. Too much space that was not utilized properly, no rest area except for the writing desk / chair and a single sofa chair. Holiday inn express has better rooms imo. It was dreadful to go back to our room.
Housekeeping only work if tipped. I tried a day without tip and a day with tip. The day without tip all the used napkins, candy wrappers and old coffee cups were all left at their original place. The day I left a tip everything was extra tidy, though nothing was wiped down still and the bed covers and sheets left on the chair was untouched
Is that the norm? I normally stay at the hilton grand village or Hyatt centric for business and never experienced this type of negligence. Why provide housekeeping if you only make the bed, restock water/ towels and remove trash. It's like a 10 minute per room cleaning max.
Is this type of unacceptable work ethics related to the ongoing protests? Well if this is the type of work that's being conducted, I don't see why anyone would give these ppl a raise.
Moana surfrider itself if beautiful and convenient for tourists in general, but the room that I stayed in (one of the towers) would prevent me from stepping in here again. Possible for dinner but not to stay overnight.
Not to mention valet is $70/night. Dont drive.