Meeting new people. When we first got to the room, very humid, AC wasn’t working, on & off when fixed, phone didn’t work, no pads & pen in the room like most hotels do, (remembrance) TV stopped working, elevators stopped working last night of our stay (8’ish pm) we got stock in our bedroom, went to sleep instead, very disappointing. Lastly, front desk staff was very unfriendly, not very welcoming at all. I call them AI, we didn’t feel welcome at all. My friend & I came here for our May Birthday, that we planned on doing every year, last year, CANCUN, WAS AWESOME! Please educate your front desk clerks & most of your staff!