We have prepaid. The reception staff Mike turned us away telling us the master card without chip can not be acceptable. Even we are willing to pay cash, he still refused us checking in. When we asked for official document, he said unavailable. It made us paying double price to find another hotel at 0200 after 12 hours flying. We were very tired, disaappointed, frustrated. Very bad experience when traveling in Vancouver. Very bad!
BIN
BIN,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 9 月 3 日
Roaches and rude
Cockroaches everywhere, rude front desk (mike was the only issue) disgusting and unhelpful. Hotels.com did very little to help
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 27 日
Maybe stay down the rd
Rooms were clean, staff friendly, easily accessible. Bed was too soft, pool and hot tub were dirty (alot of things floating in the pool.. so gross, couldn't stay in it) no way to turn on hot tub jets, ice machine only worked on 1 floor.
Terri
Terri,3 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 26 日
Alexander
Alexander,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 26 日
Nice Place to Stay
Good location at the edge of Langley & Surrey, Older hotel but you can tell that it underwent a renovation.
Kelly
Kelly,5 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 26 日
Harjit
Harjit,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 21 日
Good and safe
Very friendly all the staff
MAU
MAU,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 20 日
Monique
Monique,5 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 18 日
Joseph James
Joseph James,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 18 日
Wendell
Wendell,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 15 日
Zhao
Zhao,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 13 日
Amanpreet
Amanpreet,4 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 11 日
Okay stay.
Included Breakfast was okay, not too many options and all the same food selection for the entire week. Internet access was functional, beds were comfortable, house keeping was adecquate only one day was missed. Front desk staff were polite but there was one laidy that may need more customer service training. I would recomend for a 2.5 to 3 star hotel.