The room was very nice. Had a full size refrigerator, microwave, and a stove if you wanted to cook. I felt very comfortable with this room at a very affordable price too.
真實旅客
1 晚旅行
6/10
The staff was amazing and very helpful. The hotel itself could use a little updating. There were small holes in the curtains and the pillows were paper thin. The breakfast is just a small muffin and low caffeine coffee, not many options.
Yolanda
1 晚家庭旅遊
8/10
It was restful
Carlos Javier
1 晚好友同遊
2/10
Looks nothing like the pictures! Not clean! Cockroach bait everywhere! Outdated! Pool closed in AZ heat and breakfast is a muffin and coffee!
Heather
1 晚旅行
2/10
The beds are not comfortable. The interior was falling apart. There were stains on the sheets and on the sofa mattress. For the price I was paying, it was not worth it at all. I ended up getting a refund for the rest of my stay and found a different place.
真實旅客
3 晚好友同遊
10/10
The manager Cynthia and her staff adressed all my issues and cleared the up. There was the noise from the room above mine the adressed as much as possible. The floors should be padded or carpet as much as possible.
Chevonne
7 晚商務旅行
8/10
Susan M
5 晚家庭旅遊
6/10
Carlos
1 晚旅行
6/10
The facility is outdated as other reviews stated. Staffs are friendly and ready to help. The management should have done better to keep this facility safe and updated. My unit has a clogged sink and the screen outside the window was off and loose, which is dangerous if winds blow it down. The staff opened a ticket but the guy didn’t show up to fix it the next day as promised…a bit disappointing. I only stayed for two nights so I don’t care that much of the inconvenience. I like esa because I can cook rather than eating junk foods in other restaurants.
Dezheng
2 晚家庭旅遊
2/10
Jimmy
3 晚旅行
6/10
The customer service was great — the staff was friendly and helpful throughout our stay. However, there were a few concerns that impacted the overall experience. The pool was green and clearly not maintained, and there was a noticeable odor throughout the hotel. Additionally, there were people loitering in the parking lot at night, which made us feel a bit uneasy. With a few improvements, this could be a much better place to stay.
真實旅客
4 晚家庭旅遊
2/10
Adam
1 晚商務旅行
2/10
I waited for this unit but was told at the last minute, that it was given to someone local...
This was the most disrespectful situation that I've ever experienced as an African American
John
4 晚家庭旅遊
10/10
Kelly
1 晚旅行
10/10
Amazing place to stay.
Nicksen
4 晚旅行
6/10
I stayed here before about five years ago, and it's disappointing to see how it's declined. This property is clearly not being maintained any more - the rooms feel very dated and there is significant wear and tear on the furniture, appliances, etc. The hallways have that musty smell that management has surely tried get rid of but the aroma still persists. Service was good and the staff was attentive, but bottom line this hotel is so-so and it's trending downward. You can do a lot better around PHX airport for the price.
真實旅客
5 晚旅行
10/10
Solomon
1 晚旅行
6/10
Jean
5 晚旅行
2/10
Overall facility, cabinets &furniture were Old-Dated
The beds were not comfortable. Breakfast was not provided as advertised.
Anita
3 晚商務旅行
6/10
I stayed there for 3 days and there was No room service or housekeeping. The vent in bathroom wS not working. If I needed clean towels, then I had to take the dirty towels to the front desk to get clean towels.
Roshni
3 晚家庭旅遊
6/10
Very run down. Bathroom floor was peeling. Water in shower never really got hot.
Carol
1 晚旅行
6/10
Carpets in hallways very dirty as was elevator. Cabinets in bathroom all chipped and worn. One live/one dead bug on kitchen counter. NO kitchen or cooking items in room - had to be requested from staff to deliver to room…down to silverware and cups. Left after 1 night ( had booked for 4)
真實旅客
4 晚旅行
8/10
Liked the kitchen, and they had the proper pans that worked on stove top. The dust mites or whatever one calls the crap that collects on the radiator system under the fridge needs to be cleanned. This will help cut the electric bill down as our room was working non stop