Paid £136 in December for a double room in August this year. In August the same room on hotels.com was £105. I messaged asking if we could have an upgrade as the price was lower on the site for the same room on the same night. I asked for a king size instead of a double, not a refund. I was told that as I had pre paid they wouldn’t have couldn’t upgrade our room. I felt a bit let down that I had paid in advance and paid more for the room. We arrived after a wedding at 2am in the morning, there was no toilet roll . I tried to call reception, but the phone was not working in the room. On checking out I told the receptionist. She was pleasant and said sorry for the inconvenience but no offer of compensation.
On the plus side the bed was super comfy .
Cheryl
Cheryl,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 16 日
Alarna
Alarna,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 15 日
Great Hotel
Great hotel for family get together staff were brilliant
Kathleen
Kathleen,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 13 日
Erica
Erica,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 2 日
Beautiful location and lovely staff , I visit quite often and I’m never disappointed!! …. I usually order room service which is always super nice and quick to arrive …. And I will continue to visit
Diana
Diana,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 31 日
Michael
Michael,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 28 日
Alastair
Alastair,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 19 日
Wonderful hotel
Such a wonderful hotel in beautiful grounds. The staff are lovely
Anne
Anne,2 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 10 日
Good but not exciting 4star hotel.
We use this hotel fairly frequently as we visit family. The rooms and amenities are good. The bar/ lounge area lacks warmth and character but the food is good ‘pub food’ quality.
Martin
Martin,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 4 日
It was fine but i paid for better.
60% of the staff were very friendly and helpful but some seemed like you were bothering them and getting information out of them was a challenge as if it's unreasonable that I wouldn't know as much about the place as they did. The room had rust and mould in the bathroom 232. And where the sealant was applied it was applied poorly. The air con unit needs a service or something because it wasn't cold enough. I thought the Marriott is supposed to be premium I certainly paid £150 more for two nights than a local competitor and I'm not sure how it's justified. The decor in general needs a refresh. It was mostly fine but I thought I was paying for more than fine. The pool sauna steam room is good and the gym. The information on the room qr code could be a lot more informative about the facilities. Each item you click in to shows no more info than what's on the front page item. Why not tell us what size pool what type of gym equipment things that people might want to know.
Paul
Paul,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 1 日
Eduardo
Eduardo,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 9 日
anthony
anthony,8 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 4 日
Best place in the area but rooms, theres always so
Great hotel. Room smelt funky though. Towell rail was broken on full blast so room was nuclear. But the gym/spa facilities ate great. As was the breakfast and bed comfortable. Best place to stay in the area just find the rooms theres always something stopping it being a GREAT place to stay.
Antony
Antony,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 22 日
Tatiana
Tatiana,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 22 日
Nice enough. Fried bread at breakfast is always good!
Paul
Paul,1 晚商務旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 20 日
Ian
Ian,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 17 日
My stay was a lovely experience very clean, beautiful property and surrounding area, friendly staff, nice food too
Brenda
Brenda,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 9 日
Vibeke
Vibeke,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 6 日
Philip
Philip,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 6 日
Simply splendid. Amazing staff. Thank you
I have spent a lot of time (stayed for about 5 weeks) at the Delta hotel over the past few weeks for personal reasons. As a result, I’ve been working out of the room during the week.
The facilities and staff have been great!
The room has had all I could want and it has been easy to work from. The bed and bedding has been comfortable and there has been loads of water and spacious ablutions.
The facilities have been excellent and I’ve used the gym, pool and spa. All of which have been excellent.
The local area is really nice and o have taken daily walks in the area which is safe and really interesting. The Church next doo is fascinating.
But it is the staff where the hotel has excelled. Everyone has been friendly and helpful, from the maintenance, F & B and Front of House. They have made an unpleasant situation a pleasure! They have been attentive and friendly and really gone the extra mile.
I hate to list names as I am bound to miss folk out! Paul on reception has been amazing as have Steffi and Lucy. Charlie, Hannah and Kristin (that’s not quite right sorry) in the bar have been a pleasure and special thanks to Beatrice in housekeeping who bent over backwards to help this weird bloke working from his room!
Thank you all and sorry to all I have missed out! I have really enjoyed my visits over the past four years, despite the circumstances.
I hope to see some of you this weekend
Huge kudos to the whole team!