Iberostar Heritage Grand Mencey

Luxury hotel in Santa Cruz de Tenerife with 4 restaurants and 2 bars/lounges

Choose dates to view prices

Where to?

Dates

October 2025

November 2025

4 restaurants, breakfast, lunch, dinner served; international cuisine

Escape to Iberostar Heritage Grand Mencey, where tranquility meets luxury. Begin your day with a rejuvenating breakfast, then unwind with yoga or Pilates classes at the health club. Relax by the outdoor pool or indulge in a spa treatment at SPA Sensations.

VIP Access

Wonderful

Popular amenities

Main amenities (12)

Daily housekeeping
4 restaurants and 2 bars/lounges
Full-service spa
Outdoor pool
Breakfast available
Health club
Sauna
Steam room
Pool bar
Room service
Massage/treatment rooms
Conference center

Feel at home (6)

Children stay free
Private bathroom
Television
Garden
Terrace
Daily housekeeping

$166 nightly

Nov 3 - Nov 4

Total with taxes and fees

Why we love this property

Spa escape sanctuary

A full-service spa offers daily treatments in couples rooms. Guests can unwind with massages, facials, and body wraps, or rejuvenate in the sauna and hot tub.

Luxury artistic haven

Framed by elegant gardens, this luxury hotel showcases local artistic talent. Curated decor creates a refined setting for the poolside restaurant.

Culinary delights await

Savor flavors at 4 restaurants featuring international and Mexican cuisine, plus 2 bars. Breakfast buffet includes vegetarian, vegan, and organic options.

Room options

Check availability for these dates

Tonight

Oct 10 - Oct 11

Tomorrow

Oct 11 - Oct 12

All rooms

1 bed

2 beds

Showing 9 of 9 rooms

1 bedroom, minibar, in-room safe, individually decorated

Double Room

Very good

Highlights

Balcony

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Free rollaway/extra beds

Free cribs/infant beds

HDTV

334 sq ft
City view
Sleeps 3
1 King Bed OR 2 Twin Beds

Double Room (with Garden)

Wonderful

Highlights

Balcony

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Free rollaway/extra beds

Free cribs/infant beds

HDTV

334 sq ft
Sleeps 3
1 King Bed OR 2 Large Twin Beds

Double Room Single Use

Exceptional

Highlights

Balcony

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Free rollaway/extra beds

HDTV

Separate bedroom

334 sq ft
City view
Sleeps 1
1 King Bed OR 2 Twin Beds

Junior Suite

Good

Highlights

Soundproofed

Individually furnished

Individually decorated

Private indoor hot tub

Air conditioning

Free rollaway/extra beds

Free cribs/infant beds

HDTV

484 sq ft
Sleeps 3
1 King Bed OR 2 Twin Beds

Double Room, Garden View (single use)

Wonderful

Highlights

Balcony

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Free rollaway/extra beds

HDTV

Separate bedroom

388 sq ft
Sleeps 1
1 King Bed OR 2 Twin Beds

Superior Double Room

Very good

Highlights

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Free rollaway/extra beds

Free cribs/infant beds

HDTV

Separate bedroom

312 sq ft
City view
Sleeps 2
1 King Bed OR 2 Twin Beds

Suite

Exceptional

Highlights

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Free rollaway/extra beds

Free cribs/infant beds

HDTV

Separate bedroom

549 sq ft
1 bedroom
City view
Sleeps 3
1 Queen Bed

Family Room

Highlights

Balcony

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Free rollaway/extra beds

Free cribs/infant beds

HDTV

484 sq ft
Sleeps 4
1 King Bed OR 2 Twin Beds

Family Room (2 Adults & 1 Child)

Very good

Highlights

Balcony

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Free cribs/infant beds

HDTV

Separate bedroom

484 sq ft
1 bedroom
City view
Sleeps 3
1 King Bed OR 2 Twin Beds

Similar properties

Outdoor pool, pool umbrellas, sun loungers

Pool
Pet friendly
Parking available
Free WiFi

$117 nightly

Oct 12 - Oct 13

Total with taxes and fees

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About the neighborhood

Calle Doctor Jose Naveiras, 38, Santa Cruz de Tenerife, Tenerife, 38004

What's nearby

Rambla de Santa Cruz - 2 min walk - 0.2 km
Garcia Sanabria Park - 2 min walk - 0.2 km
Plaza de Espana - 13 min walk - 1.2 km
Centro Comercial Meridiano - 3 min drive - 2.7 km
Tenerife Auditorium - 3 min drive - 3.0 km

Getting around

Santa Cruz de Tenerife (TFN-Tenerife North) - 24 min drive
Tenerife South Airport (TFS) - 48 min drive

Restaurants

‪Bar-Terraza Parque García Sanabria - ‬5 min walk
‪Kiosko Numancia - ‬4 min walk
‪Kon-Tiki - ‬1 min walk
‪Restaurante La Posada - ‬5 min walk
‪La SQuina - ‬5 min walk

About this property

Iberostar Heritage Grand Mencey

Enjoy your visit to Santa Cruz de Tenerife with a stay at Iberostar Heritage Grand Mencey. Guests can visit the spa to be pampered with massages, body wraps, or facials, and Los Menceyes, one of 4 restaurants, serves international cuisine and is open for breakfast and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool, and a poolside bar. Fellow travelers say great things about the helpful staff and breakfast.

At a glance

Hotel size

- 261 rooms
- Arranged over 4 floors

Arriving/Leaving

- Check-in start time: 3:00 PM; Check-in end time: anytime
- Express check-in/out available
- Minimum check-in age: 18
- Check-out time is noon

Special check-in instructions

- Front desk staff will greet guests on arrival at the property
- For any questions, please contact the property using the information on the booking confirmation
- This property enforces a smart-casual dress code at all restaurants, which includes long trousers for men. Shorts, swimsuits, sleeveless clothing, flip-flops are not permitted and closed shoes are required.
- This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Required at check-in

- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Children

- Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

- Pets not allowed
- Service animals welcome

Internet

- Free WiFi and wired internet access in public areas
- Free WiFi in rooms (speed: 25+ Mbps)

Parking

- Wheelchair-accessible parking on site
- Onsite parking limited
- Onsite parking includes off-street options
- Offsite parking within 66 ft (EUR 12 per day)

Other information

- Designated smoking areas

Property amenities

Food and drink

Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
4 restaurants
2 bars/lounges
Poolside bar
Room service (limited hours)
Snack bar/deli
Water dispenser

Traveling with children

Children stay free (see details)
Children's menu

What to do

Pilates classes
Yoga classes
Bicycle rentals nearby
Golf lessons nearby
Hiking/biking trails nearby
Scooter/moped rentals nearby

Working away

Business center
9 meeting rooms
Conference center

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop

Facilities

1 building/tower
Built in 1950
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Piano
Health club
An outdoor pool
Full-service spa
Sauna
Massage/treatment rooms
Steam room
At least 80% organic food
Vegan dining options
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
100% renewable energy
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
Water dispenser
Banquet hall
Reception hall

Accessibility

Elevator
Elevator door width (inches): 110
Wheelchair-accessible parking
1 on-site accessible parking spaces
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Closed captioned TV
Well-lit path to entrance
Stair-free path to entrance

Room amenities

Be entertained

Plasma television
Satellite TV channels

Home comfort

Air conditioning
Minibar
Coffee/tea maker
Bathrobes and slippers

Sleep well

Soundproofed rooms
Bed sheets provided

What to enjoy

Individually furnished and decorated

Freshen up

Private bathroom
Bathtub or shower
Eco-friendly toiletries
Hair dryer
Towels

Stay connected

Desk
Free WiFi (speed of 25+ Mbps)
Phone

Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Water-efficient toilets only

Special features

Spa

Spa Sensations has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

Dining

Los Menceyes - This fine-dining restaurant specializes in international cuisine and serves breakfast and dinner. A children's menu is available.

Restaurante Kon·Tiki - This restaurant specializes in Mexican cuisine and serves lunch only. Open select days.

Los Laureles - This poolside restaurant specializes in Mediterranean cuisine and serves lunch only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Restaurante Papa Negra - This fine-dining restaurant serves dinner only. Reservations are required. Open select days.

Awards and affiliations

Eco-Certified Property

This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

Buffet breakfast is offered for an extra charge of approximately EUR 20 to 30 for adults, and EUR 20 to 30 for children

Parking

Parking is available nearby and costs EUR 12 per day (66 ft away)

Pool, spa, & gym (if applicable)

The spa is accessible for EUR 20 per person, per day
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector on site.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

This property is professionally cleaned.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Property Registration Number H-38-4-0000005

Also known as

Grand Hotel Mencey

Hotel Iberostar Mencey

Iberostar Heritage Mencey

Iberostar Grand Hotel Mencey Santa Cruz de Tenerife

Iberostar Grand Mencey

Iberostar Heritage Grand Mencey Hotel

Iberostar Hotel Grand Mencey

Iberostar Hotel Mencey

Iberostar Mencey

Iberostar Mencey Grand Hotel

Iberostar Grand Hotel Mencey Tenerife/Santa Cruz De Tenerife

Iberostar Heritage Grand Mencey Santa Cruz de Tenerife

Iberostar Heritage Grand Mencey Hotel Santa Cruz de Tenerife

Iberostar Heritage Grand Mencey Tenerife/santa Cruz De Tenerife

Frequently asked questions

Does Iberostar Heritage Grand Mencey offer free cancellation for a full refund?

Yes, Iberostar Heritage Grand Mencey does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Iberostar Heritage Grand Mencey?

Yes, there's an outdoor pool.

Are pets allowed at Iberostar Heritage Grand Mencey?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Iberostar Heritage Grand Mencey?

Yes. Parking spots may be limited.

What are the check-in and check-out times at Iberostar Heritage Grand Mencey?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Express check-in and check-out are available.

What is there to do at Iberostar Heritage Grand Mencey and nearby?

Have fun with nearby activities like cycling and hiking, and practice your swing on the nearby golf course. Additional recreation onsite includes Pilates and yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Iberostar Heritage Grand Mencey also has 2 bars and a sauna, as well as a steam room and a garden.