Immer wenn ich in Berlin bin, buche ich im Grand Hyatt. Das Hotel hat eine sehr gute Lage, das Personal ist sehr freundlich und der Komfort super. Die VOX Bar bietet eine grosse Auswahl an feinen Getränken, sehr gut sortiert. Man kann Business und Freizeit sehr gut verbinden. Ebenso finde ich das Frühstücksbuffet mit einer grossen Auswahl sehr einladend.
Mathias
Mathias,2 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月21日
Gut aber älter
Das Hotel ist in die Jahre gekommen. Der Luxus vergangener Zeit können neuere 5 Sterne Hotels besser.
Nikolaus
Nikolaus,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月20日
Michaela
Michaela,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月19日
LONG REVIEW:Let’s make sure everyone understands that this review is towards the manager of the hotel and some of the staff.
Overall you see that it’s a 5 star hotel. Does it live up to it? No.
When we first arrived we weren’t greeted with any kind of energy or a warm welcome.
Later during the day we decided to check the spa/pool in which a staff member of the spa part rudely suggested we were not welcome (as if we tried to sneak in) here unless with robes and swimwear.
After asking if they might be able to give us some so we can go back and change he answered “You have already in the hotel room, you should have checked.”
We advised that we did indeed check and couldn’t find any (it was in the most weirdest place we’ve ever seen). His reply “Did you ACTUALLY check?” As if we were lying about it….
There’s a way to talk to hotel guest and the way he talked to us was not even worthy of working in hospitality.
Was this the end of the story? No just don’t have energy to write about it.
The breakfast is AMAZING, also shout out to Mohammed he was the best waiter of all of them!! So attentive and always with a smile!
In the evening at the bar…waiting 20 min to get attention of the bartenders ( there were 3 of them) and ended up with a bartender who decided to go to other people and have a drink with them (???)
What kind of Hyatt hotel is this? This is not costumer care excellence.
Michael
Michael,2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月16日
Overnatting
Veldig bra hotell, men god service. Stille og rolig og god komfort/standard på hotellrommet.
Gunnar
Gunnar,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月9日
Richard
Richard,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月6日
Chung
Chung,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月4日
Super hotel
Super godt hotel, hjælpsomme og smilende personale, lærke værelser med mulighed for at åbne op mellem to tilstødende værelser. Lækkert spa og træningsområde og en rigtig god morgenmadsbuffet. Det ligger meget centralt og i gåafstand fra det meste i der Mitte. Der er gode adgangsforhold og parkeringsmuligheder med bil.
Kenneth
Kenneth,4 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月3日
ok
Rent værelse. Men ikke badeværelse. Håndklæder var ikke gode. Morgenmad ikke så god.