Had a family emergency and was told on reception they would refund the second night but then after I’d left they have now said they will not refund it. Very poor given the circumstances. Just want your money.
真實旅客
2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 7 日
John
John,1 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 7 日
Standard room nothing exceptional - expected to be clean, and was. Air conditioning worked, bathroom air extractor was not working. Iron was available. Tea / coffee and electric kettle were available and working. Internet worked very well - Only stayed one night so TV was not used / accessed.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 6 日
Daniel
Daniel,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 6 日
Excellent stay in Coventry
Having stayed in the Holiday Inn Darlington the previous night and having a terrible experience I was worried about what I would find at the Holiday Inn. Any concerns disappeared on entering. The hotel foyer was inviting, the reception staff professional, welcoming and friendly. The bedroom was immaculately clean, well furnished and inviting. The restaurant staff could not have been more helpful and in comparing with Darlington the quality of the ingredients and production of the meals were very good. The range of food at breakfast was again excellent.
Overall the experiece could not be faulted.
Stuart
Stuart,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 5 日
graham
graham,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 4 日
Anthony
Anthony,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 3 日
Cathal
Cathal,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 1 日
Decent stay
The botel is nice, handy location and welcoming. The rooms though are tiny. Bathrooms are ok but again small. Beds are particularly comfotable and small.
Breakfast is good. Nearby shops are very handy. A good hotel with freindly staff which is clean and tidy but just a little bit snug in the rooms.
Benjamin
Benjamin,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 31 日
Everything you could need in a convenient location
Top notch. Super clean, modern room and very quiet. Excellently located near the Arena. Would absolutely book again.
Ross
Ross,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 26 日
Meirion
Meirion,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 21 日
A hidden gem
Excellent welcome and service, would definitely stay again
Katharine
Katharine,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 21 日
Not the best
Not enough towels in room for 3 guests. Bathrooms grubby and need of an update. Bottom of bathroom door rotting away
Neil
Neil,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 20 日
Was made to feel unwelcome as I had baby and we had night workers next to us in the room
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 20 日
Always have good stay here
We have stayed at this hotel many times, we have always found it to be very good.
The staff always friendly and ready to help, quiet hotel, convenient for all our needs