When we arrived, we were informed the elevator was broken. They accommodated us on the 2nd floor. Thankfully, we were not traveling with anyone that could not climb the stairs, so this was not that big of a deal- it happens. The most dissatisfying portion was that when we got to the 2nd floor, it was noticeably warm in the hallways. This should have been a clue because it was almost as warm in our room. Despite trying to adjust the temperature, it never got below 78 degrees in our room. The AC was clearly not working, and the room was relying on the fan blowing only. Didn't sleep well because of how warm it was. Was just ready to leave in the morning. Thankfully, we had only planned for one night stay as could not have stayed a second night like that