I asked for a late checkout and they obliged my request with no extra charges or harassment for aski g for a late checkout. At other places you ask for a late checkout and they treat you like your asking for the world meanwhile you paid a lot of money for the hotel room? Thank you.
Neal
Neal,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 19 日
Stefan
Stefan,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 9 月 19 日
Could be better
On hotels.com says it’s downtown Calgary it is definitely not even close and you can barely see the skyline. Me and my boyfriend paid for the most expensive room and carpets where dirty and furniture was badly stained. Pool was okay.
mackenna
mackenna,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 9 月 16 日
Sharon
Sharon,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 16 日
The room was clean and comfortable, the staff was very friendly. Would definitely stay there again.
Dawn
Dawn,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 12 日
Raj
Raj,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 9 月 10 日
Mario
Mario,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 9 月 6 日
Poor customer service
I booked the jacuzzi suite for a special occasion. I called ahead to let the front desk know I would be checking in late, after 9:00pm. When my partner and I arrived we were told they didn’t have a reservation in my name and they didn’t have that room for us. When they looked at the in house guests they then realized they had given my room to another guest with the same first name.
I was very upset and the room they gave use didn’t compare to what I had booked. The bed was uncomfortable and the occasion was ruined. The only compensation I was offered was a $17 refund on a room that costed me $178. Horrible customer service.
Kim
Kim,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 2 日
Refreshing
It was very nice to get to a fresh clean room and sleep on a clean comfortable bed.
Willie
Willie,1 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 9 月 2 日
Check in was good. Our room was fine but the hallways appeared to have been dirty and damaged in some areas. One elevator for 4 floors.
Lloyd
Lloyd,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 30 日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 27 日
Allan
Allan,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 21 日
Bruce
Bruce,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 20 日
Stanley
Stanley,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 19 日
Chris
Chris,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 19 日
Susan
Susan,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 19 日
Sarah
Sarah,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 17 日
The room was very clean and the beds were comfortable. The wifi was not very good. I had to keep resetting it. They did have a small coffee marker, but maybe a suggestion, also provide a small kettle in the room.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 15 日
Averell
Averell,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 14 日
Ok for a quick stay.
Breakfast was good but there was no hot water in the morning. Pool was under maintenance.
Amanda
Amanda,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 14 日
Tracy
Tracy,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 14 日
Clean and Comfortable
No complaints. We checked in after 11 pm and checked out at 8 am; not a long stay but it was clean, comfortable and perfect for a quick pit stop on our road trip.
Angela
Angela,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 14 日
Nice hotel, but no pool
Great stay overall, but the pool was closed even though I paid full price for a hotel with a pool.
A bit disappointing.