Front desk need customer service training. (Shy) is rude.
真實旅客
3 晚商務旅行
10/10
Everything was clean,good location to mall, food, it was walking distance, had to wait a bit to talk to counter person.
Edith
1 晚旅行
10/10
Brandie
3 晚好友同遊
10/10
Mark
1 晚旅行
10/10
Former comments about AC and construction were not applicable on our stay. Room was super cold after AC was turned down a bit, room was spacious and clean. Shay at the front desk was great!!! $175 deposit that is held for 3-5 days is frustrating but it was it is.
Daphne
1 晚旅行
10/10
Lori
1 晚旅行
10/10
Mike
1 晚旅行
8/10
The rooms are very large. The bedding is very comfortable. The free breakfast was sufficient. The service and staff were wonderful.
Did not get 5 stars because the bathroom was a little shabby and we had trouble adjusting the air conditioner. New management explained renovations were taking place. We would stay there again if we need to.
Benjamin
3 晚家庭旅遊
10/10
gustavo
4 晚商務旅行
10/10
Tam anlamıyla harika bir otel bu bölgede bu fiyata kalınabilecek mükemmel bir
Otel
Kerem
3 晚商務旅行
4/10
Phyllis
3 晚旅行
4/10
We’ve stayed here many times but will not stay again. The hotel has deteriorated and the service is bad. Every time we left our room we had to get a new key because ours wouldn’t work. We stayed 3 nights and never received clean towels or soap. No service to our room at all. Ice machines were broken and shower/tub needed to be replaced. Water dripped all night from shower.
真實旅客
3 晚家庭旅遊
10/10
It was good
Colin
5 晚商務旅行
2/10
Customer service was terrible
Sidney
2 晚旅行
6/10
Jeremy
4 晚旅行
6/10
Our stay was good. This hotel is a little worn. The beds were comfortable but the bathtub needed an overhaul. There was a roach in the bathroom.
Jeffrey
1 晚家庭旅遊
6/10
The hotel was okay but we didn't get the daily clean or servicing in our 3 night stay. The continental breakfast was just okay, nothing grand. The worst part was that we booked a double queen room and those beds were NOT queen beds, they were doubles/full. AND the mattresses were awful! We stayed in room 423 and upon checkout made sure they knew that both beds needed to be replaced. It was God awful.
Daniel
3 晚家庭旅遊
10/10
Kim
1 晚商務旅行
8/10
The room next to us had members of a softball team who were loud and disruptive in the morning. Perhaps but all “team” members together at the end of a hallway so they don’t disturb the other guests.
I stand 5’ short and I must say the height of the toilet was way to low, even for me.
Petra
1 晚旅行
10/10
Everything was great from the service to the accommodations, I had the best nights sleep, great mattress and pillows… the only thing i didn’t understand was the 175$ refundable deposit sine there were no pets, I’ve never had that anywhere before. I will definitely stay here again for the next event
Joy
1 晚好友同遊
2/10
The room was very cold. The thermostat wasn’t working and we called for maintenance to come and fix it. They fixed it twice and it still didn’t work. We slept in the cold room till the next morning.