Out of food at 9am - waited for over 15 minutes to have things replenished and gave up along with many others. Coffee empty etc etc
It wasn’t a surprise holiday weekend no was it a surprised full hotel. Planning should have been better.
Colleen
Colleen,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 29 日
Don’t WALK!! RUN NOW!!!
When I first got there I was not aware the hotel was being renovated and the pool was out of service along with the fitness center and other amenities. My family and I were so exhausted from a 16 hour drive we were just so happy to lay down and rest, but then unfortunately we found bugs in our bed after investigating it was definitely BED BUGS!! After brining this to the front desk attention and asking to speak with the Manager as I brought the bug down in a ziplock bag I was so embarrassed to even show them and speak with them they had told me the manager was in a meeting a gentleman that look like maintenance came to the front to inspect the bug and threw it in the garbage and proceeded to speak with the front desk staff and said there is no manager here. The front desk staff did not know how to communicate and did not speak or respond to any of our concerns they handed us a room key and that was it.. I figured out myself they gave me another room when I got to the new room we looked at both of the mattress beds to come and find a big blood stain on the corner of the bed at this point I was not happy and did not feel comfortable staying there with two young kids, I packed all my things and went to the front desk to check out and ask for a refund due to all of this… I still have not gotten a refund or a call as the manager states he needs to investigate this! There is nothing to investigate I brought the bug down that I found in the bed.
Mariela
Mariela,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 29 日
Alexis
Alexis,3 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 25 日
Francis
Francis,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 25 日
Nice
Wonderful time with family. Rainy at first but better the last two day.
Tammy
Tammy,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 22 日
Excellent beach access
Irene
Irene,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 22 日
Alice
Alice,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 21 日
Heather
Heather,5 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 21 日
Kevin
Kevin,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 12 日
Emily
Emily,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 11 日
A Dogs life..
Water was off for two hours… the floor was very wet, maintenance came, left a blower on to dry out the floor, very noisy & dirty.. room so small two people could not pass… needed a lot of TLC…’M0’ our golden doodle liked it…
Joann
Joann,6 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 10 日
Average nothing exceptional
Average experience. Property proclaiming they were 100% non smoking place with several signs everywhere, yet as we arrived first experience was a lady sucking on her Virgina Slims at the door. Trashy parents at the pool smoking and vaping too nobody was willing to enforce any of it. The place is rather run down there was no water for about 3 hours one day and some alarm was going off in the lobby constantly.... Ladies at the front desk were nice and we're trying to do the best they could. Overall experience is you get what you pay for this is a place run on a tight budget, don't expect anything at exceptional. Towels were small and old. Room was decent, breakfast was very very processed, didn't touch it. No recycling available.
Joseph
Joseph,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 9 日
chris
chris,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 9 日
There was a shortage of towels at the pool, and the water to the rooms was unavailable for approximately five hours due to maintenance.
John
John,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 8 日
Hilton Inn HHI
Sets the bar for pet friendly hotel. We’ve come here a few times now and the new renovations have really made it excellent. Breakfast is phenomenal for what it is. Great location to beach and plaza. Will come back every year.
Only negative I would say is gym equipment is lacking a little. Still has enough for a workout, but could use some pull up bars/ cable machines/ elliptical etc
Michael
Michael,5 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 5 日
Andrew
Andrew,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 3 日
Satisfactory not great
It was ok for 1 night, hallways very hot die to open to outside on both ends. Hsllways got wet due to rain. Elevator very hot and slow. Breakfast good but room was hot. Overall, just average.
Mindy
Mindy,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 30 日
Stay - Two Nights
Door lock on room did not work. Tried new keys and worked once. Front desk clerk thought it was just my family unable to unlock the door. Had to call maintenance after 10 pm to be able to get back into room. Fortunately, another room was available but never received any follow up or apology from the desk clerk. Maintenance guy was very helpful. Never received housekeeping service.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 28 日
Family get away.
Great location just walking distance from beach access and shops.