Only one of our two room key cards actually worked, and then it took multiple attempts to get ut to work. The bathroom door handle fell off when we went to open the door from the inside.
Other than that, the stay was great.
Wanita
Wanita,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月13日
Kathy
Kathy,2 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月12日
Average Hotel/Great Location
Average hotel with no frills. Pool is very small but hot tub was nice. Staff was friendly. It was snowing when we arrived in the afternoon and no care had been done to the parking lot 18 hours later. It was very slippery. Only the 10 feet surrounding the entrance were shoveled/salted. Breakfast was decent. Great location.
Jamie
Jamie,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025年1月10日
Adam
Adam,4 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月29日
Nadia
Nadia,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月27日
Ideal for families visiting Great America
Last minute Christmas Day emergency stay. Affordable, simple, dog friendly with ok breakfast. The shower was old and dated. The hotel overall was ok, though Id imagine a family coming here to go to Gurnee Mills or Great America would love the location, indoor pool, and price.
Kenneth
Kenneth,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月23日
It’s cheap and I’ll stay again
The hotel served its purpose as we were just sleeping there while visiting family. The hotel is not top of the line and doesn’t have very many amenities. You get what you pay for. All the staff are friendly. My big complaint was Hair in the drain that grossed me out every time I brush my teeth. And the parking lot was not plowed and we often slipped when heading to the car.
Jennifer
Jennifer,3 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年12月10日
Mallory
Mallory,2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年12月4日
Not clean, but friendly
Check in was simple. Took awhile though as the front desk lady was talking to someone on the phone in the back about Christmas shopping. When we got to our room. Our restroom was dirty. There was hair in the sink and on the toilet(we had a dirty towel as well). The pillow cases had blood stains and stained yellow. With the experience we had we decided to not try the breakfast or pool. Front desk was very friendly though.
Richard
Richard,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月30日
真實旅客
4 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月23日
Carlos
Carlos,4 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月23日
Old, not well maintained
Livio George
Livio George,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年11月23日
❤️
Giorgi
Giorgi,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月23日
Luis fernando
Luis fernando,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月21日
Someone was using a snow blower at the middle of the night
Jesus
Jesus,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年11月19日
Laura
Laura,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月18日
Staff was very friendly. Great breakfast! In a high traffic area so it was a little noisy. Kids loved swimming in the pool.
Jessica
Jessica,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年11月14日
Erica
Erica,3 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年11月2日
Kat
Kat,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月30日
I had a great time at the hotel during my stay. The location is convenient, because it is close to a shopping mall, attractions and many dining areas. Customers service was excellent.The only issue I had was with my bedroom. The furnitures were not that great, specially the bed I was sleeping at. It felt like it was going to fall down. It certainly needs repair. Also, the sofa and other things in the room appeared old and they were many visible torned spots.
Claudette
Claudette,2 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年10月28日
We got there around midnight with 2 kids very tired. Got to room and keys didnt work so back down to desk and had to wait 10 more min till they finished with another complaining customer. Back up to the room to put kids to bed and pull back covers and sheets are all wrinkled with many long black hairs on sheets. Called desk to complain and they asked if we wanted them to come change sheets! Of course we did. We waited another 25 min for someone to come change sheets and they brought disgusting stained sheets so had to wait till they went and got other sheets. As we went to sit on couch and wait we were disgusted to find someones toenails on couch. So disgusting! Front desk did finally change sheets and clean up toenails. Next day went to shower and long hairs all in bathtub so it was obviously not cleaned either. We would have left as soon as we saw sheets in beginning but all hotels in area were booked up for whole weekend. Needless to say we did not stay another night.
lorie
lorie,1 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年10月27日
I think the bathroom and the carpet need to be remodel.