Spent the weekend with family. The hotel was amazing, the staff was great, and it was comforting.
真實旅客
2 晚家庭旅遊
6/10
Christy
1 晚商務旅行
10/10
Stacey
3 晚旅行
6/10
Sean
1 晚旅行
8/10
Melanie
6 晚旅行
10/10
Yelena
3 晚旅行
10/10
真實旅客
2 晚家庭旅遊
8/10
Bertrum
1 晚旅行
6/10
It took 5 to 10 minutes for the shower to get hot. I almost called down to the front desk when it finally started to get warm. The bathroom was incredibly small. It was hard to turn around in there. It could use a renovation. I stayed at a Hyatt Place in Biloxi that was great. I thought this would be the same, but it just wasn't as nice. The breakfast wasn't as good either. It was not a bad hotel, by any means. I was just expecting something a little better.
Lauren
2 晚家庭旅遊
10/10
Thaddeus
1 晚家庭旅遊
8/10
Carl
2 晚家庭旅遊
10/10
Cheryl
2 晚旅行
10/10
Aiyesha
1 晚旅行
8/10
Nice area and quiet
Zenith
1 晚商務旅行
8/10
Donnie
1 晚旅行
10/10
真實旅客
1 晚商務旅行
8/10
Charles
1 晚旅行
6/10
Shower head needs to be replaced and mattress was not very comfortable. Could use some type of portable table to watch tv. All towels are stored in shower where they get wet with every shower.
Kathy
3 晚旅行
10/10
Shantell
1 晚家庭旅遊
10/10
Overall it is a very nice, well kept hotel. Great breakfast. Ample parking. Great staff. Will highly recommend
Andre
2 晚旅行
2/10
A whirlwind of drama. Not sure I would stay here again nor suggest anyone. Hotel had a recent renovation of lobby. The breakfast on both days was not kept up. Bowls were empty and just lacked any effort. The room my husband stayed in - had to be moved due to excessive noise. Onece moved.. the tv disnt work properly. The toilet was odd flusing weirdly. The shower just had an exterior liner. We had to open the shower floor liner to place inside the shower since the floor was rather slipery. While leaving there was a used glove in the elevator. There are too many other choices in Innnsbrook - Glen Allen VA for this lack luster of a hotel to be chosen. When providing the front desk staff the letter to the General Manager of all of the errors- there was little to no reception. I saw the reviews posted on Hotels.com and was hopeful. Now I understand. Never again.
Matthew
1 晚家庭旅遊
8/10
Room was clean and quiet. In town for one night to attend the Special Olympics basketball tournament- it was just what I needed. Thanks!