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Four Points by Sheraton Houston - CITYCENTRE

4.5 star property
Luxury aparthotel with outdoor pool, near CityCentre

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Photo gallery for Four Points by Sheraton Houston - CITYCENTRE

Food and drink
Premium bedding, in-room safe, desk, iron/ironing board
Outdoor pool
Premium bedding, in-room safe, desk, iron/ironing board
Bar (on property)
In the heart of Memorial, Four Points by Sheraton Houston - CITYCENTRE offers a warm welcome with a lobby fireplace. Relax at the outdoor pool or get energized at the 24-hour gym. Guests can also connect to free in-room WiFi and enjoy an area shuttle service.

Reviews

7.6 out of 10
Good

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Bar
  • Pool
  • Parking available
  • Pet friendly

Main amenities (12)

  • 171 smoke-free apartments
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free area shuttle
  • 24-hour fitness center
  • Self parking
  • Room service
  • 24-hour business center
  • Airport shuttle
  • 24-hour front desk

Feel at home (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

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About the neighborhood

Map
Houston, TX

What's nearby

  • CityCentre - 1 min walk - 0.2 km
  • Town and Country Village - 9 min walk - 0.8 km
  • Memorial Hermann Memorial City Medical Center - 17 min walk - 1.4 km
  • Memorial City Mall - 2 min drive - 2.5 km
  • Westheimer Rd - 6 min drive - 6.0 km

Getting around

  • Houston William Hobby Airport (HOU) - 35 min drive
  • George Bush Intercontinental Airport (IAH) - 36 min drive
  • Houston Station - 19 min drive
  • Free area shuttle
  • Airport shuttle

Restaurants

  • ‪Pluckers Wing Bar - ‬8 min walk
  • ‪Yard House - ‬7 min walk
  • ‪SMG City Centre - ‬5 min walk
  • ‪Taste of Texas - ‬7 min walk
  • ‪Pappasito's Cantina - ‬9 min walk

About this property

Four Points by Sheraton Houston - CITYCENTRE

When you stay at Four Points by Sheraton Houston - CITYCENTRE, you'll be just a 5-minute drive from CityCentre and Memorial City Mall. The restaurant is the perfect spot for a bite to eat, and after visiting the 24-hour fitness center for a workout, you can unwind with a drink at the bar/lounge. Nice touches like fireplaces and premium bedding are offered up in all apartments, along with room service and free WiFi.

At a glance

DONE

Property size

    • 171 apartments
    • Arranged over 14 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3 PM
    • Express check-in/out available
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets stay free (up to 30 lbs per pet)
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (fees apply)
    • Wheelchair-accessible parking on site
    • Onsite parking includes off-street options
DONE

Offsite

    • Free area shuttle within 5 mi
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)

Traveling with children

  • Free local shuttle

What to do

  • Free use of nearby fitness center

Working away

  • 24-hour business center
  • Conference space (2713 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Multilingual staff

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • 24-hour fitness center
  • An outdoor pool

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Grab bar near toilet

Room amenities

Be entertained

  • Television
  • Premium satellite channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Fireplace

Freshen up

  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Microwave (on request)
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 15 per person

Parking

  • Self parking is available for an extra charge

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche

Also known as

Four Points Houston West
Four Points Sheraton Hotel Houston West
Four Points Sheraton Houston West
Sheraton Four Points Houston West
Four Points Sheraton Houston CITYCENTRE Hotel
Four Points Sheraton CITYCENTRE Hotel
Four Points Sheraton Houston CITYCENTRE
Four Points Sheraton CITYCENTRE
Four Points by Sheraton Houston CITYCENTRE
Four Points by Sheraton Houston - CITYCENTRE Houston
Four Points by Sheraton Houston - CITYCENTRE Aparthotel
Four Points by Sheraton Houston - CITYCENTRE Aparthotel Houston

Frequently asked questions

Is there a pool at Four Points by Sheraton Houston - CITYCENTRE?

Yes, there's an outdoor pool.

Are pets allowed at Four Points by Sheraton Houston - CITYCENTRE?

Yes, pets stay free, with a maximum weight of 30 lbs per pet.

Is parking offered on site at Four Points by Sheraton Houston - CITYCENTRE?

Yes, there's self parking on site (charges apply). Onsite parking includes off-street options.

What are the check-in and check-out times at Four Points by Sheraton Houston - CITYCENTRE?

You can check in starting at 3 PM. Check-out time is noon. Express check-in and check-out are available.

What is there to do at Four Points by Sheraton Houston - CITYCENTRE and nearby?

Four Points by Sheraton Houston - CITYCENTRE has an outdoor pool and a 24-hour fitness center.

Are there restaurants at or near Four Points by Sheraton Houston - CITYCENTRE?

Yes, there's an onsite restaurant.

What's the area around Four Points by Sheraton Houston - CITYCENTRE like?

Four Points by Sheraton Houston - CITYCENTRE is a short 1-minute walk from CityCentre and 9 minutes' walk from Town and Country Village.

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Four Points by Sheraton Houston - CITYCENTRE Reviews

Reviews

7.6

Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Very good

Very welcoming staff took the extra step to make sure we were pleased.
1-night trip

4/10 Fair

Mold on walls, rusty restroom just very disappointing
Carlos, 1-night trip

8/10 Very good

2-night trip

8/10 Very good

2-night trip

8/10 Very good

3-night trip

4/10 Fair

The room we stayed is really small and needs update. It feels like a motel and Is is definitely not what we expected. We were very much disappointed
Ben, 1-night trip

8/10 Very good

2-night trip

2/10 Poor

Lobby was spectacular, rooms were atrocious! Breakfast was expensive for what it was, will be finding another spot in the future..
Justin, 4-night trip

8/10 Very good

1-night trip

2/10 Poor

Ginger, 4-night trip

4/10 Fair

2-night trip

2/10 Poor

Booked a suite with two queen beds and a sofabed. Sofabed was broken. Couch was sunken in. The room is noisy and dated. Heard thumping and bumping so loud it sounded like they were remodeling the room sabove me and next to me. Had to sleep on an old rollaway bed because they didnt have any other rooms avilble. Awakened by toilets flushing. Not pleased at all and i will be asking for a refund.
1-night trip

4/10 Fair

Completely rude front desk. I work for a disaster/emergency company. My husband is a police officer. We were both on call for very inclement weather. I booked the room for both of us. My husband checked in around 930. Happened to have one of my companies shirts on desk attendant said: oh, no are there a bunch of y’all coming again? That was the worst night of my life, comments about there were so many of us, shutting down the bar, etc (we had a convention there and booked SEVERAL rooms there a month or so before)... he told her no, they were working late for the weather. She told him “oh thank goodness”. I checked in To a different attendant around 5 am after a nearly 18 hour shift with the weather. I asked for a late check out and she said no problem, don’t worry about the charge, planned on checking out at 2pm. At 140 I called the front desk and asked for maybe 20 more mins she said no problem. At 225, I went to check out and the attendant said well, now I have to charge you $30 more bc you stayed late. Seriously. And they were NOT busy. You’re literally in the parking lot next to my company. Don’t worry. We won’t have 100+ people stay with you anymore.
Rude, 1-night trip

10/10 Exceptional

Super clean rubes nice friendly staff know if she’s whatsoever
Don, 1-night trip

6/10 Good

1-night trip

2/10 Poor

Rooms was so out dated.tub had rust in it ice machine was not working on the 9th floor.
Fourpoint, 1-night trip

2/10 Poor

Two thumbs down
They shut the water off to the entire hotel for the whole day. Poorly managed and hotel is in need of a update.
Bryan, 3-night trip

4/10 Fair

Lipstick on a pig. Once past the lobby the hotel is 1980ish. Very tired. I feel like I was tricked
jeff, 1-night trip

4/10 Fair

Bad exeprience!
Very very very uncomfortable bed and the AC unit was load like an air plane!!! Very bad experience!
1-night trip

4/10 Fair

They did not give me the room I had reserved and also said breakfast was not included--despite it clearly bring listed as included. They could not move me to the correct room type because they said they were booked. They did comp my breakfast, however towards the end of the week they started trying to charge me for breakfast again. Disappointed.
4-night trip

6/10 Good

3-night trip

6/10 Good

Great location but was surprised by the quality of the actual hotel. No valet and had to park outside. The room carpeting looked about 40 years old. The heater-A/C was like from a motel. The beds were very comfortable though. I was put in a handicapped room so the features were all pretty low.
Sarah, 1-night trip

8/10 Very good

STEEN, 3-night trip

4/10 Fair

The location is great and so was the breakfast. The hotel itself is horrible. The beds were super uncomfortable, the water drained extremely slow in the bathtub and in the sink, there was a hole on the ceiling of our room, the noises you hear through the wall were super annoying, and the hotel was just old and ugly. This hotel is too old for the location and it needs a major renovation.
2-night trip

10/10 Exceptional

Only booked a single room with a long bed but was put into a suite at no extra cost
1-night trip