Staff very rude.
General Manager seemed not to care.
I paid for 5 rooms up font. check in was incredibly hard with the rude people. Website said free self parking made me pay for 12.00 a night.
Tracy
Tracy,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月30日
Carlos
Carlos,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月30日
James
James,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月28日
Jamara
Jamara,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月20日
charmaine
charmaine,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月19日
Overall good experience, breakfast needs some work.
Jayda
Jayda,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月18日
Should have picked somewhere else
Check in was fast and easy but it was never mentioned that the was a $5 parking fee. She only said to make sure I registered my vehicle. The bed was very hard and not comfortable. The room was clean.
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月13日
Excellent location and value. Recommend
真實旅客
4 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月7日
Antoinette
Antoinette,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月6日
Greatly Disappointed
While the room was comfortable and the two staff members we interacted with were friendly enough, I will NOT stay at this property again. They charged us to park our car even though Hotels.com lists free parking as an amenity. If I was staying downtown where parking is limited, I might have understood the fee, but we were in Norcross. In addition, the breakfast was cold and very limited choices. This property was did not provide the quality that I expect from Hyatt hotels.
Pamela
Pamela,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月6日
GREAT staf
The hotel staff can't be beat. The desk people were actually NICE and helpful. We liked our room so much that we want to book the same one when we head back.
Susan
Susan,6 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月6日
Overall quality was average or low. Broken shower curtain hooks, water leaking from sides. Bit of the odor in the hallways, carpet was dirty.
Noman
Noman,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月6日
Winter 25
The breakfast offering was meager at best. Hot water lukewarm. One small microwave on bar. They still make you feel your getting deal by not charging you parking. We are going back to Hampton
Robert
Robert,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月4日
Kia Hing
Kia Hing,10 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月3日
Comfortable Stay
Check in was smooth and friendly
Spacious room with living area and kitchenette Clean room and bathroom.
Decent continental breakfast
Stayed 3 nights with family in 3 rooms. Staff was friendly
真實旅客
3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月29日
Shurhabeel
Shurhabeel,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月26日
Required paid to park
This Hyatt wanted to charge us for parking. It was a pay on your phone app. Hotels.com showed free parking. Thank goodness for hotels.com customer service - who made sure that we would not be charged. If I hadn't contacted hotels.com I would have been charged $15 a day!