The hotel facilities are acceptable but the counter services are poor!!! The services attitude is unacceptable and unhelpful! We were overcharged by a private shuttle car services which arranged by the Hotel and they were unhelpful to us on complaining the agent but blaming us to overpaid the agent without informed them. (While I informed them afterward, they said that I can say whatever amount I want! Seems that I cheated for money).
In such condition, all my family was in the car and no hotel staff nearby, it was unreasonable to do what the Hotel said.
So disappointed on the follow up action (actually NO follow up) of the Hotel and the awful business trick of Rome!
Chris
Hotels.com 真實旅客評語
6/10 不錯哦
2009年6月24日
In fact, there is no air condidtion
In fact, there is no air condidtion although the hotel claims it has air condition. The shower is really bad. The temperature of water cannot be controlled. Water is running suddenly very hot and suddenly ice cold.
Chi-Sheng
RatesToGo 真實旅客評語
8/10 非常好
2025年2月21日
Dario R
Dario R,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年2月11日
SEONHEE
SEONHEE,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年2月1日
This is one of the best hotel
Md hafizur
Md hafizur,3 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025年1月11日
Nuno
Nuno,5 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年12月28日
MAURO PATRICK
MAURO PATRICK,4 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月30日
I really enjoyed the breakfast and location to the termini. Overall, this was a great place to stay and I will be back.
Justin
Justin,7 晚浪漫之旅
Expedia 真實旅客評語
4/10 一般般
2024年11月22日
Çok büyük yenilenme ihtiyacı var
Otel, termini (termini 50 metre çapındaki bölge tekin yer değil otel bu sınırın dışında Allahtan) ve republica metro ve tren istasyonlarına çok yakın, her yere ulaşımı kolay yürüyerek pek çok turistik noktaya ulaşırsınız. Otelin önünde yol üstü otopark alanı da var . Rezerve yapamıyorlar şansımız yaver gitti biz yer bulduk. Çalışanlar özveriyle uğraşıyor ve ilgililer ancak otel mobilyaları inanılmaz eski çok eski, banyoda duşakabin yenilenmiş klozetler lavabo çok eski çok. Isınma ve gürültü problemi yaşamadık. Herhangi bir talep ile bulunmamıza rağmen İkinci gün odaya geldiğimizde temizlik yapıldığını, çarşafların vs değiştiğini gördük . Kahvaltı çeşidi eh işte. Standı da olmamasına rağmen Peyniri her seferinde biz istedik onlar da getirdi. Sonuç olarak ucuza gittiğimiz otelden beklentimin biraz altında manzarayla karşılaştım . Eğer mobilya ve tuvalet bölümü yenilenirse otele gayet yüksek puan veririm.
真實旅客
3 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月15日
Desafortunadamente me tocó una cama con chinches, me di cuenta ya al hacer check out, por lo tanto no pude hacer nada, terminé toda picoteada
Alejandrina
Alejandrina,2 晚浪漫之旅
Expedia 真實旅客評語
2/10 不太好
2024年11月6日
Omg where do I start, never been so disappointed in a hotel in my life. We arrived and the room was supposed to be clean and ready. We walked in and wouldn't sleep on the sheets as the room was so dirty. We complained to the desk that someone left an old suitcase in the room but they didn't care. The dust was so thick. The place was so gross never again would I ever think or send anyone there. Please take them off your list my friends took pictures of the grossness. To pay over 1000 dollars for 3 nights was the biggest waste. I just can't believe the filth.
Jennie
Jennie,3 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2024年10月25日
Très bien, merci
Serge
Serge,9 晚好友同遊
Expedia 真實旅客評語
8/10 非常好
2024年10月19日
Roberto A C
Roberto A C,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月19日
We liked the fact that it’s located where there’s plenty of restaurants around the hotel. The hotel room was nice except for the foul smell coming from the toilet (kind a like sewer) that we have to open the window at all times.