The room was extremely humid. There was no ventilation in the bathroom / shower. The water was dripping from the windows. The help desk sent an engineering team to check. All they did was turn the heat down to 60s, so the room didn’t feel humid. On a piece of paper they wrote, they fixed the problem. We were offered another room, but given our short stay, and the fact that we were told other rooms were the same, we decided to stay. Hopefully the problem can get fixed for the future guests.
mandana
mandana,3 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025年1月20日
I have never seen such a terrible hotel service in my life. When I got to the hotel to check in around 4:00PM, my room was not available and I had to wait with my kids to ge to my room.
Shemelis
Shemelis,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月19日
deborah
deborah,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月14日
Chelsea
Chelsea,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月12日
Super Service
The customer service at this hotel can not be beat. Every single staff member was curious pleasant and helpful for the entire stay!
James
James,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月3日
Mandy
Mandy,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月3日
Shenika
Shenika,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月2日
mark
mark,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月2日
Victory
Victory,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月1日
William
William,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月31日
Richard
Richard,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月31日
Katrina
Katrina,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月28日
Property is very nice
The trip was fine. The hotel was well appointed and clean and located close to the event we were attending. The only thing was the parking was a little confusing. Also the pillows are very soft.
Barbara
Barbara,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月25日
Valeria
Valeria,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月24日
Richard
Richard,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月23日
The hotel was very inviting and beautifully decorated when walking in. The front desk staff and valet staff were very friendly and helpful. The hallways were kinda dirty. Bits of trash and paper on the floors. Hotel cleaning staff on their phones a lot when in passing. Bar staff was pleasant and attentive. The food was not as good as I expected it to be for an Omni hotel and was slightly overpriced for the level of taste and presentation. However still palatable. I’d stay again to say the least but will not be my first choice of hotels in the area. And the parking prices are thru the roof for overnight especially when they take it to a public lot to be parked.
Brad
Brad,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月22日
Jonathan
Jonathan,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年12月21日
My stay was wonderful, however there was NOTHING on the app that indicated that there was a $150 pet fee and parking costs $40 a night. So what I thought was a good deal, turned out to be ridiculously expensive.