4/10 一般般
2025年3月4日
Dirty halls, no communication within the staff
The hotel room was nice and clean. But the halls in the facility were dirty, it seems like the halls haven’t been vacuumed in a long time. The halls smelled musky. The sink faucets had low pressure, the TV didn’t work.
I was intially told (night attendant) that check out was at 12, when I confirm in the morning about the check out the attendant told me it was at 11:00. The morning attendant told me it was no problem that we could check out at 12:00. I guess he didn’t tell the cleaning crew because at 11:00 the cleaning crew told us to leave. After we explained to the cleaning lady we had made arrangements to check out at 12:00 she still persisted we leave the room.
Gabriel
Gabriel,1 晚商務旅行
Hotels.com 真實旅客評語