I stayed at this hotel for two nights (Thursday and Friday, July 10–11, 2025), and unfortunately, it was a very disappointing experience. I rarely write reviews, but I felt this needed to be shared to help others who may rely on accurate feedback before booking.
Front desk: The young man working appeared unprepared to manage the property, especially considering the high volume of guests due to several Little League baseball teams staying there. Children were running up and down the stairwells and playing in the elevators throughout both days and nights. This was not just disruptive, it also created a serious accessibility issue: my mother is disabled and cannot use stairs, yet we were unable to use the elevator because it was constantly being misused by unsupervised children.
The situation in the stairwells was not only loud but dangerous. On one occasion, a ball was thrown from the top level of the stairwell and nearly hit me in the head. Despite reporting the ongoing chaos to the front desk several times, nothing was done to stop it. The children were even playing in the fitness room on the equipment, making it impossible to work out safely.
There was no enforcement of quiet hours at night. Both nights, we were kept awake by loud yelling and running in the hallways. The noise disturbed not only me, but also my mother and two children, making for a sleepless and frustrating stay.
I have more to write, but I am out of characters so I will continue my review on Google
