It was a decent stay meeting up with family. However, in the evening we met up in the lobby to discover several younger adults with numerous children running around and making a mess.
Nancy A
Nancy A,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月20日
Candace
Candace,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年12月19日
The hotel was under construction. Very dirty hallways and elevator. Rooms were somewhat clean except tub area with mold. Sketchy clientele.
Nancy A
Nancy A,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月14日
Recommend updating hotels.com/website w/ Reno info
I booked this hotel specifically for location, two adjoining rooms, and jacuzzi/ pool. We arrived to be notified that renovation is taking place so pool area closed. They offered lifetime fitness pass, but the goal was for our family to stay inside where it was warm, play board games and go to pool. They offered us to cancel our reservation, but it was late and freezing outside. Them construction started Saturday morning which seemed right out our window and above us. Good thing they didn’t start until 8am. I’m glad they are renovating, but there was no mention on hotels.com of this NOR when I spoke with the hotels front desk twice before arriving. Just would have liked to know ahead of time so I had opportunity to make new reservations.
Scott
Scott,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月13日
Hope
Hope,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年12月7日
Steer clear from this hotel
Beware! This hotel does not look like the pictures. It is currently under construction, which is not noted during booking, nor was anything mentioned during check in. I was put in an exterior room where most of the construction is happening. The crew began around 8am outside and were extremely loud, they then moved to the room above us and began beating on the ceiling, sawing and what sounded like a jack hammer. Unacceptable. At about 1am a fight in the room below went on for about 40 minutes. The elevator was beat to hell. The shower/tub was not cleaned. This is more like a neighborhood hotel than a place for out of towners on business or leisure.
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月25日
Renovations
I LOVE Troy Inn & Suites, first and foremost. This is my forth stay. However, the renovations are a problem. I had flight delays and didn't check in until 3am. I heard some type of clanging noise when I got to my room. Clearly no one was working at 3am and I assumed it was plumbing or something. The second night was quiet, but in the hallways I could feel cold air coming from outside due to the renovations. My room itself and staff was awesome as usual. The gym and breakfast was shut down due to renovations. They have gym passes for a place down the street but I just wasn't going out of my way to workout. Hopefully, the renovations will be done before my next trip. I thought the hotel was already nice but now it will be absolutely amazing! Can't wait!
Hope
Hope,2 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月22日
Hotel in transition, hopefully it will be nice aga
Staff was great as was room, however lobby and elevator were rough. Breakfast room was cold as was some of the food
Carolyn
Carolyn,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年11月18日
Megan
Megan,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月17日
Room was clèan, entire building under renovation but was manageable.
Kevin
Kevin,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月12日
Konstantin
Konstantin,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月11日
Hidden Gem.
Girls trip. Booked before the hotel changed to Troy Inn. Was shocked to be missing amenities i booked the hotel for. Let me tell you the Management (Maher) went out of his way to make up for it. He litterly made our trip a success. This hotel may be in transition to another but we really enjoyed our stay and we will be back. Thanks again
Lee-Ann
Lee-Ann,2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月3日
Nice and clean. Convenient.
Carol
Carol,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月2日
Property is being renovated so there is a bit of construction mess which is easy to look past. Staff is very friendly and did all they could to provide a comfortable stay.
Kevin
Kevin,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月1日
Lyle
Lyle,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月1日
Daniel
Daniel,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月31日
Harriet
Harriet,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月29日
Very pleased with our stay
Shaun
Shaun,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年10月26日
Claire
Claire,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月24日
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月24日
Joey
Joey,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月16日
Jae Yong
Jae Yong,3 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月15日
Marlo
Marlo,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月14日
Fine staff, comfortable rooms, great location
Excellent and helpful staff! Rooms are comfortable and beautiful, almost elegant. Location is convenient.
My only criticism—they use cheap coffee at breakfast. It’s a short step above dishwater.