This place is terrible. They didn't provide any washcloths or towels, and the food was disgusting.
Alice
Alice,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月20日
Anh Tuong
Anh Tuong,4 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月16日
Monica
Monica,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月8日
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年10月3日
No tv service in the room
Tv didn’t work and spoke with lady at the front desk about the issue (spoke with front desk person after 20 minutes waiting on the phone) they never sent anyone to fix tv
Ricardo
Ricardo,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月1日
Opal
Opal,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年8月29日
Joqua
Joqua,3 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年8月27日
Check in was weird. They did not explain any of the fees that would apply. They were kind initially but when I asked about what the extra charges on my credit card were they were rude about it and expected me to already know this information. Wasn’t a horrible experience but not great.
Kylie
Kylie,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月22日
Keith
Keith,3 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年8月8日
Charged incorrect price
We checked in on July 26, my original reservation was booked through hotels.com and the amount to be payed at the property is 278.46. Once I checked in the hotel I went to view the room and found that is was dirty and had gnats flying around. I went back to the check in desk and expressed my concerns and ask to change my room. The worker had multiple rooms available so he assigned the next room (I will like to mention that he was complaining about having a hard time reassigning the new room in the system until he found a way around it). There were no upgrades to this room for all the rooms are suites basically. I was satisfied with this room and went about my trip.
Once checked out later on in the day I received my receipt and realized I was incorrectly charged for $395.46.
I have contacted the hotel multiple times to try and correct this charge but no answer. I have stayed at this hotel before and never had to pay that much for a room because of how far in advance I book. Same scenerio with this stay I booked far in advance, so that leaves me with reason to believe that because I had to switch my room (which once again was not my fault especially when the previous room was dirty) that I was charged the amount of someone not having a reservation and just walked in requesting a room.
Briana
Briana,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月7日
Keith
Keith,9 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年7月30日
Nice staff
Hotel staff is very nice and accommodating. The cable and wifi were out both days we were there. Nothing staff can do about that. Stove top didn’t heat either.
Amanda
Amanda,2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年7月23日
Nasty
The stay was not clean at alllllllllllllllll
I had roaches in my room
No lights
The cover was very nasty
Sophia
Sophia,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年7月22日
TownePlace is a good & safe environment.
TEMILOLA
TEMILOLA,5 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2024年7月10日
Jeremy
Jeremy,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年7月1日
YVETTE
YVETTE,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年6月30日
luz
luz,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年6月30日
Juan
Juan,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年6月29日
Clean room
BUNGHENG
BUNGHENG,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年6月27日
Jennifer
Jennifer,2 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年6月26日
NOT A GOOD EXPERIENCE
There was confusion on the room selection. I also discovered long hair on the top cover. My son and I are bald. When I went to the front desk there was no staff. I stood there awhile waiting to address the hair situation plus the toilet had issues flushing.
Samuel
Samuel,1 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年6月26日
The deposit time is unexceptional for a place to take that long to give your money back is not okay