the room is clean and staff are nice. However, there is a long slope near hotel and it will be hard for travelers who have heavy luggages
YING
3 晚浪漫之旅
8/10
The front office staff were friendly and helpful. I could even borrow an umbrella from the hotel as the day rained a lot when I needed to go out on some activities. The check in and out was smooth. There was a free shuttle available every hour and that made it very convenient for customers to go downtown and back as the hotel is located on uphill. The room was clean and spacious. The hotel was of easy access to nearby lakeside trails for walking around.
YING TONG
1 晚家庭旅遊
6/10
The hotel is in a good location but there is no view from our room and it is dated. The staffs were friendly and helpful. We asked for a late checkout but was only given 30 minutes. Overall it is a good place to stay while exporing Queenstown.
这家酒店离central town 大约步行10分钟左右,并不远,不过需要爬坡。过了马路,下坡后可直接来到湖边。酒店装修带有中式风格,亚洲人会觉得很亲切。另外酒店服务人员非常NICE。 我的手提箱钥匙掉了,值班经理想办法为我打开了行李箱,十分感动。
Qin
8/10
真實旅客
2 晚家庭旅遊
4/10
真實旅客
2 晚旅行
8/10
James
3 晚家庭旅遊
8/10
Everything was excellent except the parking, room was clean and tidy, staff were friendly and helpful.
After discussion with staff they remedied the parking issue as we were traveling with a person that has mobility issues and parking 400m away from the hotel was not idea with a wheelchair to manage. they provided a disabled pard for us and this was greatly appreciated and made our stay a lot easier to manage.
Robin
2 晚家庭旅遊
4/10
Two problems. First was we were looking for the bus stop foe our Milford Sound tour and the front desk was totally clueless as to where the stop was even though it was specifically for guests of this hotel. They should have known. Second we were placed in a room next to a room where there was ongoing construction. We arrived just after check-in time of 3 pm hoping to get a little rest after a long drive but instead the sound of drills and hammers serenaded us for the next two hours. Given what we paid for this hotel we were disappointed
Peter
2 晚旅行
10/10
Walking distance to the downtown core where there are lots of choices for dining and activities
Jane Marie
3 晚浪漫之旅
10/10
Great location. Quiet away from the night life. Easy access to restaurants and the lake.