The hotel itself was really nice, but the room wasn't great. At the time we went we paid almost 300 pounds a night. Everywhere was expensive, but like it's really hard to justify everything for that cost. If it was less, I wouldn't complain. The pillows are really uncomfortable. The electronic blinds didn't work. There was something leaking in the bathroom. And there was just enough grime on things to where it didn't feel that clean. Specifically the bathroom. They have the bed up against the window, so one person didn't get a night stand. The AC seemed to only blow freezing cold air, and it blasts on you, so I woke up, feeling very dry. If I'm spending 300 pounds, might as well spend an extra hundred and stay at the Hilton or something. The employees were wonderful, the breakfast was vast and the location was good, but the room, not great. Maybe we just got a really bad room. Maybe we went at a time it was packed and cleaning up between guests was very difficult.