My boyfriend and I stopped in late just to get a few hours of sleep. The lady working at the front desk was very friendly. The room was clean. The lock on the door was a little hard to engage, but not a big deal overall. I had a question before checkout the next morning, so called the front desk. I didn’t get an answer, but very quickly an employee called the room and kept apologizing that she missed my call. I assured her that it was fine, she was very friendly. Checkout went smooth. The security deposit was credited back to my card before the end of the day. We definitely will stay here again. I recommend this Red Roof Inn located in Kanawha City, Charleston, WV