奧馬哈溫德姆阿美瑞辛飯店 - 奥馬哈

Upon check-in I was reserved to have a two night stay. When I arrived at the front desk person told me I only had a one night stay. I said no, I booked through hotels.com and I showed them my email saying that I had a two night stay booked and they said they couldn’t change it in their computer, That hotels.com had made an error. Then they told me I would have to check out the next morning and recheck in. It was a hassle. And then my room never got cleaned while I was there. And if you read on the door in the room it says check out time is 12 o’clock noon but I had the front desk manager knock on my door at 11:15 and tell me checkout was 11 o’clock. I told her my door said noon and she said well it’s not; it’s 11 AM. So I had to rush and get everything packed up and get out of there as soon as I could. I did suggest that they make sure they change the information on their hotel doors so that people will know they have to be out by 11 AM and not noon.

Trip was good comfortable sleep nice beds

The staff were so friendly and helpful. Went above and beyond to make our stay wonderful.

Like the king size bed and the room was nice

Flags in front were tattered. Ice machine on 3rd floor was missing. Public computer in lobby was out of order. Orange juice was missing at breakfast 2 days. TV would not display some major channels. Vending machine took only dollar bills, and a sign said it would not give change (but it did). Breakfast eggs and meat were repetitive.