Horrible stay. The staff was lovely. But the air conditioning barely worked. There was almost no water in the room. We were hot and miserable and nrither of us slept all night. We canceled our prepaid second reservation there for another three nights scheduled for next week, but the hotel refused to refund our prepayment, some $1600 USD. Not classy, highly unprofessional, deeply disappointing response from a place where we had been looking forward to staying.
George
George,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 10 日
Raymond P
Raymond P,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 9 日
Visit to Rome
Beautiful hotel & location that’s walking distance to many of the historical sights in Rome.
Raymond P
Raymond P,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 7 日
Excellent!
We had a wonderful stay, staff was amazing, room was perfect!
Brenton
Brenton,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 29 日
Very accommodating exceeded expectations
Grand Palace was very accommodating, were traveling through Italy and we got to the hotel at 10am and they were able to put us up right away. Staff was great, we left for a few hrs and came back to a bottle of champagne in our room and treats from housekeeping. Would def stay here again
Sean
Sean,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 28 日
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 26 日
Not as pictured
The rooms pictured weren’t offered. We got an outdated room with brown carpet and dark features. There were also ants crawling around the bathroom and I spotted an ant running across my shoe. While they are tiny, it just wasn’t a pleasant experience. I’m disappointed that we didn’t get a remodeled room. I only booked this hotel because of the rooms shown in the websites. It’s not worth the $400+ a night I spent.
Danielle
Danielle,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 15 日
Beatriz
Beatriz,6 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 14 日
Receptionist gave a recommendation for a restaurant and it was the best food we have ever eaten 👌
Sam
Sam,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 8 日
millennium hotel stay
They corrected the emir mistakes of the maid promptly
Patrick
Patrick,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 8 日
Heather
Heather,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 30 日
Fariba
Fariba,5 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 10 日
Gary
Gary,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 6 日
Carla
Carla,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2025 年 6 月 2 日
The hotel is dated and needs renewing the rooms and bedding at a minimum. The front desk also the concierge was less than enthusiastic about assisting with departure plans.