There should be ice machines on every floor, there are 6 floors and only 2 ice machines on floors 3&5. Everytime the ice was empty. The room was nice, temp was perfect, ABBY was super helpful and polite and was able to secure a microwave for us. KEEP ABBY BC SHE WAS VERY HELPFUL!The mattress was uncomfortable. The mattress bedspring was squeeky and would dip in the middle. We kept rolling to the middle. The tv size was good but the channels did not coorespond with the channels we were selecting and the local San Antonio channels were never able to be available or to be found. The water temp in bath/shower was perfect. The hotel was quiet, we never heard noise or tv,s or talking through the walls. Thannk you for Happy Hour, it was happy! And relaxing and good prices. THE PARKING WAS GOOD AND WELL LIT. Check in process was smooth and ABBY WAS SMOOTH IN CHECKOUT PROCESS. Checkout went just as smooth.
