Our stay was not the best. When we arrived, we were told that we had to be on the first floor because that’s all they had and all the rooms were locked. Well, I didn’t like that as my reservation was paid for on Friday as well.
However, we said okay, but in saying that we were told that the first floor had not been renovated but other floors were. We walked down the hall and the carpet going to the room was a mess, all raveled up, I thought it was a mouse on the floor.
Our room was 102 and a huge stain greeted us coming in. In addition, there were other stains.(pictures willl be attached) the sofa seat had stains, we weren’t comfortable sitting on.
I had asked my husband to call the front desk to see if they sold candy bars. He said bae there is no dial tone. So if my cellphone was not working and there was an emergency………
We always strip the bed to make sure no bedbugs and it’s clean, however, on the cover on top of the mattress, there were two hairs, the bottom of the bed where the entire mattress lays on was dirty. The fitted sheet that was the bed was torn. Who puts a torn sheet on a bed for a guest to sleep on. (Picture attached) The front desk knew that the first floor was not meant for guests to stay, she said that if it was up to her, guests would be checked from 3 floor to the six floor. That means the first and second floors were not appropriate for guests to stay. This was a 3 star hotel that I will never stay in again or refer to anyone.