The hotel is in an area that looked like an industrial area right off the highway, not much around. The hallways and rooms just smelled HORRIBLE of cigarette smoke and odors i don’t know what it was. Musty even you could say. Not just the hallways but the room too. I woke up with a headache from the smell. The room itself was outdated too. This hotel also does not look like the pictures they show on the listing on the site in my opinion, don’t fall for it. I even got a message from the property that said “Please note that images might not reflect the current guest experience.” Overall, I don’t recommend this place.
真實旅客
1 晚旅行
10/10
The room was big and had a kitchen but I did which plates glasses a d serviceware if they were disable
Margaret
1 晚旅行
10/10
Ray
7 晚旅行
8/10
The staff was friendly and very helpful, especially Whitney. A lot of the facility appears updated but not the bathrooms in the rooms we had.
It's conveniently located and easy to get around in, but be aware the Iobby is in a different building than the rooms.
Sarah
2 晚家庭旅遊
10/10
This was the cleanest hotel I've stayed at in awhile. The entire staff was so nice and helpful. They even accommodated an early check in and check out so my kids could enjoy the Pool more. I highly suggest staying here. I would add more pictures, but i realized my family was in them. But it's exactly like the website.
Amanda
3 晚家庭旅遊
4/10
Hallway were very dirty, had a weird smell on bottom floor as well as 3rd floor. Carpet in hallway & inside elevator dirty.
真實旅客
1 晚旅行
10/10
Billy
2 晚旅行
8/10
Overall the stay was good. Check in was slow, no one at the desk for about 30 minutes, then they could not find my reservation. There is a weird smell in the hallway on first floor. The hot tub was out of order. Also there is no hot breakfast as advertised, they gave us frozen jimmy dean sandwiches we could microwave. But overall room was nice, spacious, clean. The kids loved the pool and the basketball court.
jessica
1 晚家庭旅遊
6/10
We stayed for a weekend with our dogs. Upon checking they wanted to charge us for our dogs which is fine but their cc system kept flagging our cc as denied, even though they were fine. We were about to have to find somewhere else to stay and luckily they took cash.
Room was okay- hot water was bare to none and flowed like a dam had been opened.
Other than that everything was good and comfortable.
Sarah
2 晚旅行
4/10
The first room we were in the tv did not work. When we called the desk to let them know we were told maintenance would be in in the morning. My husband told them that was not right. They switched us rooms and when we went to the front desk to get a new key the employee was very rude and threw the card key on the counter. We were only given a few towels for a family of five. When we asked for more we were only given four and told that’s all they had left.
Brittany
2 晚家庭旅遊
4/10
This hotel was in a commercial district that catered to workmen. I did not know that at the time I booked. There was mold and rotted wood around the bathtub from the tub leaking. The pullout bed from the sofa was filthy, the mattress was heavily stained, and the mattress cover was all ripped.It was not I wouldn’t what I was expecting. We have stayed at another Sonesta in Denver and were very happy with the conditions of that hotel. This did not meet the same expectations.
Jayne
1 晚家庭旅遊
8/10
The room was great. For the most part everything seemed really clean I found a couple stains in the shower curtain but overall really good. I was pleasantly surprised by the fact the room came with some basic silverware and a couple of mugs and glasses (if it was in the description I missed it) the surrounding area was very quiet. Mostly low traffic type businesses so it was quiet but there was a gas station close by.
susan
1 晚旅行
8/10
Very good
Ethan
4 晚商務旅行
8/10
It’s a bit overpriced, breakfast is very minimal. The hallways reek of weed. The room itself is great, 2 separate rooms make it feel more like an apartment. There were issues at first with my dog being scared of the elevator and reacting to people, but front desk kindly moved us to a first floor room near a door not heavily trafficked and we had no other issues.
Jennifer
3 晚商務旅行
4/10
Guest directly above us left two dogs in their room for most of a day unattended and were barking non-stop until after 10 pm. The amount of marijuana smoked needed to so thoughly permeate the hallways to the extent during our visit, would likely had Cheech mumble "damn!"
Jeffrey
2 晚商務旅行
8/10
We were pleasantly surprised! It's very clean and comfortable. The kitchen was fully furnished and living room, separate from the sleeping area. We only stayrd one night, but could easily stay several. "Home away from home".
真實旅客
1 晚旅行
2/10
Trash everywhere on every floor . Bathroom is disgusting. Room is a decent size. Other then that. Would not stay here.
Murtaza
1 晚家庭旅遊
8/10
2 night stay, free breakfast was not great room was clean & neat but felt cramped. A little farther away from the sights of Cincinnati than I would like.
Elizabeth
2 晚家庭旅遊
8/10
Was a nice hotel especially for the price. They are remodeling and seems like its all coming together nice