The staff went out of their way to help and assist us and made our stay a great one! Dawn, Sam, and Mario were amazing!
真實旅客
1 晚旅行
6/10
When I scheduled the stay, I was offered an option to prepay for breakfast. This seemed convenient so i chose to do so. However when we arrived at the hotel to check in at 9:30 at night, we were handed a voucher to ise for room service and told that it had to be used in the next 30 minutes as the kitchen was closing. I informed them that I purchased the prepaid breakfast and was told that it could not be ised on the day of checkout. So for a 1 night stay, i was robbed of my prepaid breakfast. I will be requesting a refund. Aside from that the hotel was nice. But I feel like they scammed me so I will not be returning.
Thomas
1 晚家庭旅遊
10/10
Tracy
1 晚旅行
10/10
Thomas
3 晚旅行
10/10
Fantastic stay at The Otis. Such an ideal location in downtown right by the university campus. The rooftop bar has quite a view and delicious cocktails. The restaurant at the hotel - Acre 41 - is a must visit. All of the dishes ordered by our party were excellent. We booked a King room with a view, which is recommended. Very comfortable bed and great shower. The staff is also very friendly and helpful.
Rachel
1 晚旅行
10/10
brenton
3 晚家庭旅遊
6/10
They tacked on a resort fee at the time of check in, which was not disclosed beforehand.
Charles
1 晚商務旅行
10/10
Kelsey
3 晚旅行
10/10
Great atmosphere and staff!
真實旅客
2 晚家庭旅遊
10/10
Camryn
1 晚旅行
10/10
Yanely
2 晚旅行
6/10
Tim
2 晚旅行
10/10
Christine
1 晚好友同遊
10/10
The hotel was lovely - all the employees were friendly (even offered free donuts that were still warm!) and the hotel was clean. The highlight was how comfortable the room was from the linens, the pillows, the mattress, the blackout curtains, to the steady ac. It was the the best night of sleep I’ve had in a hotel. I would go back just for the good sleep.
Megan
2 晚好友同遊
10/10
Thomas
3 晚旅行
10/10
Trent (front desk) was very professional and accommodating!
真實旅客
1 晚家庭旅遊
10/10
真實旅客
2 晚家庭旅遊
10/10
Jennifer
1 晚旅行
4/10
Service in Acre 41 was poor for dinner 20 minutes to get a drink order with at least two reminders
Breakfast service was better however the hostess had her nose in the air as if we were bothering her