This is one of the best stays in Japan we have experienced. We are a family of 4, with 2 young children aged 2 and 4. From the moment we drove into the carpark, to the check in service, late night request for a diaper bin, until the very last moment we left, Sorano gave us a warm welcoming and relaxing feeling with excellent service. We are already saying next time wehn we visit Tokyo we will come back.
Lam
Lam,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年2月5日
Amazing stay at the Sorano Hotel
Our stay at the Sorano Hotel was amazing! The hotel is located in an extremely convenient location, and equipped with everything a traveller can dream of, amazing pool, preserved park, kids/pets friendly, and nicely finished interior.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025年2月2日
Under my expectation
When we check in, the reception didn’t tell us we have free coupon and parking. Until I asked later. They didn’t mention the coupon can be used for beverages only so we used the gym and thought we can deduct 1200 yen. We checked out we were asked to pay for the gym service. I felt the hotel was overcharged.
Yuk Yi Edby
Yuk Yi Edby,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2023年12月7日
W Y Christina
W Y Christina,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2023年11月20日
Nice hotel
Overall very nice hotel, will definitely revisit again