Overall the stay was very pleasant, staff was friendly and helpful upon checking in parking lot well lit, 2 elevators but 1 was broken ,working one was very slow going up and down !! Our room was clean except for poop stains in toilet bowel and underneath toilet seat we called front desk they sent someone up to re clean bathroom .The breakfast was decent they served could’ve had a better variety of food you would think A hotel that big should have had 2 waffle makers but no ma’am! But what they had was a mini waffle maker and a line full of people waiting to use that one mini waffle maker smh! But the breakfast crew workers was friendly and did a good job with what they had. Hampton needs to do better with the following breakfast set up ,making sure that both elevators are working properly at all times and definitely do a better job with bathroom cleaning for the price they charge to stay there per night . Oh yeah we had to get our room keys re did twice the 4 days we stayed there because the door battery was dead maintenance did come up and repaired that as well . Location of hotel is in very good spot right down the street is The South Lake Mall , directly across the street from hotel is another small outlet mall with a Burlington and TJ Max.Hopefully Hampton Corporate will get their act together and address these small defects to become a 4-5 star hotel because it’s really a nice hotel if they really stepped up on those issues I stated .The location and Staff was Great .
TONYA
TONYA,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月20日
Nice, clean, and quiet. Staff were very nice
Michael
Michael,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月15日
Deidra
Deidra,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月12日
Elizabeth
Elizabeth,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月9日
Gwendolyn
Gwendolyn,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年12月8日
Roach Infested
This hotel is roach infested. While in the bathroom there were 3 small baby roaches crawling on the floor. When I entered the main room area there was a large roach crawling on the ceiling (picture added). Needless to say I checked-in and checked-out. I’ll surely be requesting a refund for my non-stay.
LAkisha
LAkisha,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月6日
Jim
Jim,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月5日
Room was very clean. Bed was comfortable, and the room was spacious. Ms Tracy at the front desk was so amazing. She was the kindest most accommodating & patient hotel receptionist I have ever met.
Jamie
Jamie,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月27日
Robert
Robert,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年11月26日
John
John,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月17日
TAMECIKA
TAMECIKA,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月15日
Joseph
Joseph,2 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月10日
Pamela
Pamela,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月4日
Brian
Brian,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月25日
Kelly D
Kelly D,4 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月25日
Debbrah
Debbrah,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月24日
Mauricio
Mauricio,2 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月21日
Restroom
The water not hot and there are stains on the bathroom door
Pamela
Pamela,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月19日
Lawrence
Lawrence,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年10月7日
I booked this hotel because it had a pool. When we arrived, I asked about the pool and was told it was closed for the season. The man at the counter was very condescending when he said this. I paid more than I usually pay for this room because of it having a pool for the grandkids. The breakfast was not up to standards of a Hampton Inn I've been told about by my friends who stay at them frequently.
Anthony
Anthony,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年9月25日
Dennis
Dennis,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月20日
It was close to the airport.
James
James,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年9月18日
The carpet was dirty and the bathroom needs remodeling.