We spent three (3) nights in the premium fall view. The room was great, and view stunning! The service was actually 10/10 for friendliness of staff, and willing to help.
However, to be honest and transparent there were a few minor issues, that could be improved for service. The first was we upgraded first night room fr city to falls view. Although booked at two separate stays front desk said had joined, and cards would work through. Unfortunately, although this was ideal, it was inaccurate and needed to have resvanned. However, the more troubling was when taking time in morning to request room service while out, see front desk put into computer, and not completed 10 hours later on return, or at all that day.
Apart from this the stay was great!