Bathtub drain is clogged and need to wait next day to have someone to fix. Also hot water is not hot for shower.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 1 月 15 日
No water
Shangfen
Shangfen,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 1 月 14 日
方便
Chun
Chun,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 1 月 13 日
Yuan
Yuan,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 1 月 5 日
kam chun beng
kam chun beng,4 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024 年 12 月 31 日
ruhai
ruhai,2 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024 年 12 月 27 日
Checked in and saw my room was not get cleaned.
Jiantao
Jiantao,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024 年 12 月 9 日
huanhuan
huanhuan,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024 年 12 月 5 日
Song
Song,2 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024 年 11 月 30 日
?
?,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024 年 11 月 16 日
Yang
Yang,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024 年 11 月 6 日
KIN FAT
KIN FAT,4 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024 年 9 月 16 日
BO
BO,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 7 月 17 日
Monique
Monique,4 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 16 日
Bellhops and Valets Nice-Room not Nice
Staff were nice. Very nice bellhops and valets. ROOM-NOT SO NICE: air needed attention-had to call twice; floor was not vacuumed after AC was worked on; there were toilet and water issues; shower should be updated-sliding door was terrible; dispensers in tub were difficult to use; patch job in bathroom was messy- old glue was everywhere on wallpaper; no microwave in room; sales people in front of stores too pushy even after telling them no. I expected better from a hotel like the Rio.
Pamela
Pamela,4 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 16 日
FABIANE
FABIANE,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 16 日
Jennifer
Jennifer,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 16 日
Kimberly
Kimberly,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 15 日
Had a wonderful trip and staff was very helpful especially Shawn Brown had great customer service
Ideya
Ideya,3 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 15 日
Unsatisfied Guest
We had 4 nights in this property and it was not as accommodating as we thought it should be. The first night checking in, they had only 2 receptionists on a Friday night. Most transactions took 5-10 minutes each which was inconvenient for our party to withstand the smell of smoke on the casino floor.
When we finally got to our room, our first impression was not quite our expectation, no wow factor. The room smelled moldy and the plumbing was bad. Our parties could enjoy a relaxing shower due to the slow drainage. We called house keeping and guest services to only meet “Rita” the virtual assistant. No one came to assist nor was an actual employee to meet our requests. Bearing with the 4 nights we’ve hoped to be acknowledged and at least moved to another unit with working facilities.
The resort fee was incredibly expensive for little to offer. The drinks at the bar where the pool area was over priced for such mediocre drinks.
Overall, we will not stay at this property nor its affiliates due to the experience. We work too hard to spend money in a place that is not accommodating. The Rio may need to add guest services to their renovation list.
真實旅客
4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 15 日
Rio
The remodeled king suite was a great room. The new Cantina food court offered a lot of choices. Easy check-in. Easy to navigate the property.
The Impanema Club pool was amazing.
Juan
Juan,3 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 15 日
AIHell
Could only talk to “Rita” the AI even when fire doors on our floor shut. Kids running the halls