Front desk staff was so unfriendly and dispassionate that I never received a greeting the whole time. Body wash was out and never refilled. Asked for a small amount of dish soap and comb but was told they didn’t have any. I also asked for bottles waters that usually come with the stay as a complimentary service but they said all bottled water was an extra charge. They mentioned water fountain being available throughout the hotel but they were not maintained well and were either out of water or broken. The gym didn’t have drinkable water either. The only reason I am giving them two stars instead of one is because they were able to get me some toothpaste upon request.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 28 日
cev
it was great
CESAR E.
CESAR E.,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 25 日
Derick
Derick,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 23 日
Brian
Brian,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 19 日
First room A/C was broken but thankfully the staff was very helpful & changed our room quickly.
Both rooms smelled bad.
Nicole
Nicole,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 18 日
Wilson
Wilson,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 15 日
Keshia
Keshia,1 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 12 日
Jemma
Jemma,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 11 日
Good spot!
Bed and room were comfortable but what sets it apart is the staff! They are sweet and very friendly, they even let us check in a little early which was super appreciated, and were very kind about letting us keep some luggage there while we went to explore before a flight. Would stay again!
Ruby
Ruby,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 11 日
Ok to stay.
The staff was friendly and very helpful and the beds were comfortable. The end room air-conditioning unit did not disturb my sleep once I put the fan on "constant". The room had all you need. If you're doing a short stay, this is as good place to stay as any.
Anthony
Anthony,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 10 日
Decent but warn
The hotel staff were immediately friendly and helpful. The room itself was a no frills king bed room. Not big, but we were only there for a night for an event at Metlife. The proximity for the price was the best part! The bed was also very comfortable so I was able to peacefully rest after the event. The only two concerns I had which was absolutely manageable on my part was how warm/hot the common spaces were. The hallway and elevator were the most noticeably warm spaces. The shower head was also incredibly strong. Like - fire hose strong. As I said, it wasn’t something to make a fuss about at the time because we were only there for a night and spent minimal time outside of the room when at the property. Overall, a decent stay. Would stay again.
Jacqueline
Jacqueline,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 31 日
Robert
Robert,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 30 日
Tayhana N
Tayhana N,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 30 日
真實旅客
3 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 29 日
Terrible experience. Will not book hotel again.
We were unable to stay and lost our payment. There were only 3 handicap spots and all were full. We rode around for a while but the entire parking lot was full. I went inside and asked the person at the desk where should we park and her response - I don’t know, I’ve never come across this situation before and suggested I speak to the manager the next day. There was also no local parking.
Adele
Adele,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 24 日
Tracy
Tracy,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 17 日
Great hotel!
Don’t trust the negative reviews this hotel is in a great easy to access location and parking is easy and safe.
Stayed here several nights.
Excellent hotel without NEW YORK prices!
Richard
Richard,4 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 12 日
Dalia
Dalia,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 6 日
Chris on staff was fabulous, so kind to me and my son - On my first ever travel just the two of us. So helpful and kind!
Angie
Angie,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 6 日
alfreda
alfreda,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 5 日
Suzan
Suzan,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 1 日
John
John,1 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 6 月 23 日
Everything is good, but no pool..! They charge for coffee and breakfast