Evening and night front desk girl was entirely uninterested in actually doing her job. Completely determined to do nothing.
The man in charge of the breakfast in the mornings was wonderful. He kept everything clean, organized and stocked CONSISTENTLY.
Dusti
3 晚家庭旅遊
6/10
We stayed in a suit with kitchen for two nights, AC was not working neither the dishwasher. No towels were there in the washroom when we asked they provided us. For AC they took whole night to send an electrician, and we slept without the AC for one whole night they just gave us the fan when we asked. Breakfast okay
sonam
2 晚家庭旅遊
8/10
We went down to San Antonio for a concert(s) that I wanted to attend. The venue was only two blocks away from The Hotel. The stay was pleasant. The breakfast was ok. One morning they were so behind and the servers did not have enough food prepared for the overwhelming visitors. The room was very comfortable. The only other issue we had was that there was no easy way to setup the PS5 to watch streaming shows. We had to personally call the IT and have them setup a safe path so we can be online to watch our Netflix, Hulu, Prime at night time.
Thomas
4 晚旅行
10/10
It was great
Destany
2 晚旅行
10/10
Clean and good breakfast
John
3 晚旅行
10/10
Haydee
3 晚旅行
10/10
Ismael
1 晚旅行
10/10
Jessica
2 晚家庭旅遊
10/10
Comfortable, clean and spacious rooms. Excellent location for the river walk.
Paul
2 晚旅行
6/10
I was supposed to have suite for 6 people when I arrived at the hotel, I was told they didn’t have any more rooms for six people. I had to take a room for four people and two other people were given another room down the hall. I was very upset about this because this was a girlfriend’s weekend and we were all supposed to be in the same suite. I feel if the hotel had overbooked they should’ve contacted me before. I got down there to let me know what was going on.
Emma
2 晚好友同遊
10/10
Edgar
2 晚家庭旅遊
10/10
Lucie
3 晚旅行
8/10
Fun couple weekend. The hotel is in a
Melinda
3 晚旅行
10/10
It was a good and comfortable stay.
Gladys
1 晚旅行
10/10
Good
Cecil
2 晚旅行
10/10
Stephanie L
3 晚家庭旅遊
10/10
The friendliness of all the staff was so refreshing. The rooms were clean and stocked with all necessities. I really enjoyed eating the warm and delicious breakfast every morning, looking out to the Riverwalk.
Courtney
4 晚家庭旅遊
10/10
kristi
1 晚旅行
10/10
Nice location. Great staff
Jerald
4 晚旅行
6/10
We decided to spend a little more to be on the riverwalk. It is a little off from the restaurants and shopping. Our biggest issue was not having an hot water. We were later informed that they we were waiting on a part and that the entire hotel didn't have hot water. We were not informed on this issue prior to checking in. No discount was reflected for the inconvenience and we were still charged an expensive parking fee.