The AC in the room is not cold enough and it’s noisy.
Christopher
Christopher,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 9 日
Melissa
Melissa,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 31 日
Carl
Carl,4 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 31 日
Every
Nichole
Nichole,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 22 日
Zuania Karina
Zuania Karina,3 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 21 日
Everything is over priced room was not ready for four hours. Front desk workers dude.
真實旅客
7 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 8 日
W Patrick
W Patrick,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 29 日
Teveda
Teveda,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 28 日
Worst trip and staff.
Our stay at the Westin St Thomas was nothing other than terrible! From the moment we walked in the hotel it was chaos. They put an $200 a day charge for incidentals that was not previously stated. Little did I know that this wouldn’t be the last of surprise charges we would see.
Our room was not ready so we left our bag with the valet to grab lunch. Upon arrival our bags had been moved to the back. Thought it was weird but brushed it off.
We got our keys and made our way to our room only to find a huge vomit stain about 2 feet in diameter on the rug next to the bed. With carelessness like that it made me question how clean this hotel really was. The hotel manager gave us another room and so I let that go.
The next morning when we were getting ready to go to the beach my daughter discovered that the packing cube with her clothing was not in our suitcase. Totaling 5 pairs of shorts and 6 shirts. I called my husband back home to see if we left it, which we did not. The only time our bags were out of our possession was when the valet was holding the luggage for us. I immediately went to hotel security to file a report. The hotel said they don’t have cameras and no way of knowing if anyone went through our luggage. The valet of course denied it all and Marriott Corporate and the Westin have neglected their responsibility in the matter and will not compensate us for the items that were stolen from us.
The entire trip was ruined and will never stay at a Westin again.
Shelly
Shelly,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 8 日
Aaron
Aaron,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 8 日
Jennifer
Jennifer,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 6 月 8 日
The rooms were dirty our bed sheetings had coffee stains and a blood stain. The staff was very unfriendly.
A hotel that cost $1100 a night I expect more. Very poor experience.
DAVID
DAVID,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 8 日
Lauren
Lauren,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 5 日
Nadira
Nadira,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 1 日
Laura
Laura,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 29 日
John Edward McGinty
John Edward McGinty,4 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 29 日
Prices in resort store as well as the restaurants was very high. Food choices and things to do at the resort were limited. We had to take a cab most places. The prices for most cab rides was $18-$24.
Aaron M
Aaron M,5 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 28 日
Excellent hotel, really enjoyed our stay
Sam
Sam,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 28 日
Suryatej reddy
Suryatej reddy,3 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 27 日
The resort is beautiful and stunning location. The one area lacking was concierge services. When I asked about tours she said I should google Vaitor and look myself. She seemed very disinterested. Also housekeeping services were lacking I requested clean towels twice one day after housekeeping never cleaned my room and never received any clean towels
Bradley
Bradley,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 27 日
Nos encanto el trato del personal y la limpieza
Ivan
Ivan,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 27 日
Absolutely beautiful resort.
BRITNEY
BRITNEY,5 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 27 日
I enjoyed that guests at the Westin could also utilize the amenities at Buoy Haus. I also appreciated that there was numerous pools to relax at and ample lounge chairs.
Kathleen Bridget
Kathleen Bridget,4 晚旅行
Expedia 真實旅客評語
4/10 一般般
2025 年 5 月 26 日
The customer service on this property is not reflective of the Westin brand. Everyone seemed very put out to do their JOB and it was if I was inconveniencing them to be there. Two doors down I had to listen to a couple screaming all night and had a photo shoot the next day with NO sleep. The resort fees are outrageous at $75 a day and there is nothing above average that warrants that kind of daily resort fee. I’m very disappointed at this resort. I will not be retiring