La peor experiencia en hoteles. Llegamos nos guardaron nuestro equipaje porque no había habitaciones listas por la hora. Cuando volvimos por la noche ya no había habitación y solo nos dijeron lo siento pero no tienen habitación les estuvimos llamando lo cual no fue cierto. Steven Austin el asistente de director fue el del pésimo trato. Con dos menores de edad en Chicago a las 10 pm diciéndonos que no podíamos quedarnos ahí. No vayan en verdad a este hotel
Mauricio
Mauricio,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 1 日
Great room
Our view of the lake was great and the shower was excwllwnt
Dennis and Tracy
Dennis and Tracy,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 31 日
Mattress wasnt comfortable it was very lumpy. Bathroom floor was dated cracked and missing caulk
Laura
Laura,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 31 日
Melissa
Melissa,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 30 日
Brandon
Brandon,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 30 日
Clean with Friendly Staff
Very nice place with easy access to Magnificent Mile shops. Price was amazing too! Only thing was pool was closed - which there was a way for them to indicate that when people are reserving because we have two littles who love to use the pool.
Mary
Mary,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 30 日
We actually never made it to the hotel because my partner passed away so I had to take the next flight home to be with my daughter. The fact you couldn’t refund my money and provide the rooms to someone else is super disappointing.
Amber
Amber,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 29 日
Karen
Karen,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 27 日
Bruce
Bruce,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 27 日
Eric
Eric,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 26 日
Frank
Frank,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 26 日
Thomas
Thomas,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 25 日
Rashun
Rashun,6 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 24 日
Excellent Location
Clean, smelled good and lots of room. Don't stay at Hilton very often, but I might more now.
LORI
LORI,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 24 日
Roberto Alegria
Roberto Alegria,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 21 日
Wael
Wael,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 20 日
Terri
Terri,3 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 19 日
okay stay
It would have been okay if there was parking available closer and if it was put that there would be a $200 fee so people are prepared for that expense. Also the sofa bed was not the cleanest the cushions were kinda dirty. And the water in the shower doesn’t stay hot and the tv wasn’t working.
Daneicea
Daneicea,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 18 日
Not what i expected from a Hilton
The staff was great all around. They all were friendly and helpful. The room was not very clean. My son found several hairs in the shower and around the toilet. He thinks other peoples hair is gross so we had to clean those areas ourself before he would touch either of them. The bed was not comfortable at all. I have a bad back and the mattress reminded me of those issues. The location was great, close to a lot of shopping and food. I've stayed at the Hilton by the airport more times than i can count over the years and there's huge difference in the two locations.