1. The shower hot water supply was not stable, sometime cold and sometime very hot.
2. The ventilation in the room was very poor, no air conditioming unless above 30 degree according to the staff. I need to open all the window and door to get fresh air.
3. I was warned that water boiler cannot be used in room. So I dont use it and just leave it on the table, but the cleaning staff took away it without any notification to me, that was so rude and this made me very angry.
4. Only the breakfast was good and the staff in restaurant was nice.
Shu Yan
Shu Yan,3 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2019年7月28日
Close to St. Stephansplatz, as well as easy access to U-Bahn
Very nice breakfast which have different choices in different days.
Helpful staff which willing to answer question from tourists.
Good location where its very close to St. Stephen’s Cathedral, Hofburg and other historical buildings.
Sze Ki Katy
Hotels.com 真實旅客評語
10/10 好極了
2025年1月10日
Hôtel très très bien situé dans la zone piétonne à 5 minutes de la cathédrale et à côté du Musée juif. Très belle chambre spacieuse au calme. Bon accueil, pas de bouilloire ou de café dans la chambre, mais le café nous a été très bien servi dans le lobby, merci encore . Nous recommandons!
Patricia
Patricia,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月9日
Nice hotel in a great location!
Great location!!!!! right in the heart of the city with walking distance to many tourist attractions. Super friendly reception! The room is rather small but the setup is very good and we managed to unload our suitcases. The hotel is quiet and very well maintained. there are a few restaurants in the same street. Try Buffet Trzesniewski - a selection of small sandwiches with a glass of something (beer, sekt, wine, or vodka)!
Przemyslaw
Przemyslaw,6 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月4日
Joseph
Joseph,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月3日
위치가 모든것을 잊게함
비엔나 링안 위치 이 가격에 묵을수 있어서 매우 만족.
바로 앞에 맛집있고, 슈테판 성당 5분도 안걸림. 오페라하우스도 도보10분정도. 호텔 골목도 밤에 안무서움
열쇠가 옛날 무거운키인데 로비에서 맡아줘요.. 모르고 계속 들고다님 ㅠㅠ
위치가 다른 모든걸 잊게함. 바닥 카펫은 좀 별루이니, 청결 까다로우신분은 비추천합니다.
真實旅客
3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月29日
Could be better…
Location, location, location, sadly for me that was about it! Waited to check in for about 20 minutes whilst the receptionist tried to sort out a guest whose booked room was in fact not booked. She was stressed and it showed, her manner was like barking at people. Unfriendliest receptionist I have ever experienced. Waited every time we returned to hotel at mostly unmanned front desk for our room key. We visit Vienna minimum 8 times a year to see family. I have stayed at most hotels in the immediate vicinity and have never been spoken to so disrespectfully. Room was tiny and could hardly move around the bed. Hotel was clean though. Room rate was high but we can understand because it was the week before Christmas and the city was very overcrowded. Have stayed at hotels from same chain where we were always treated well. Sorry to say I was unimpressed with this hotel.