2/10 Poor
Dec 22, 2024
Pet friendly = not pet friendly
Booked this stay after checking “prt friendly” as an option due to bringing out 5 year old Yorkie along for the weekend. Specifically checked “per friendly” option and this hotel showed up. Double checked to make sure it was pet friendly and even took a screenshot before booking to confirm it was indeed a pet friendly hotel.
Got there and was informed, no, they are not pet friendly.
Maybe this is on the hotel. Maybe it’s on hotels.com. Either way, this wrecked our whole weekend due to an hour scramble on empty stomachache find and confirm a hotel that was pet friendly and a horrendous stay at that 2 star hotel with paper thin walls and a lot of unsatisfactory conditions in the room.
An exception should have been made in this circumstance by the hotel. Thankfully a refund was given. But we won’t get this weekend back that was a badly needed getaway for the family.
Verified traveler
2-night family trip
Verified Hotels.com guest review